I was at the Homestead in March for a conference. Overall I enjoyed my experience, especially for the discount rate we were given as part of the conference. A lot of little things, however, added up to make the stay not as great as other resorts.
Check-In: We found it very difficult to get help and had to track-down valet and bell-hop services. Once we'd done that the front-desk told us our room wasn't ready but that everything was fine. When we did go to get the keys to the room, a different person was helping us and was completely confused by our reservation and took 20 minutes to straighten it out.
Room: The room was very pleasant. Nice spacious bathrooms and bathtubs. Soft white towels and big sinks. The bed was very comfy. Do not, I repeat, do not use their rollaways. The first night I slept in a rollaway in a collegues room because the hotel was booked. It was among the worst sleep I've ever gotten. Homestead would do well to invest in new rollaways.
Activities: All of the activities seemed nice, while I only really took advantage of the hiking. The South Trail is a nice way to see the resort grounds, while the more difficult Deer-Lick Trail offers amazing hillltop views.
Spa: I had a mixed experience. The staff was very friendly and the facilities were clean and large. I enjoyed the relaxation room and I loved the raspberry tea. The room where I had my facial, however, was extremely cold. Additionally, my facial did not include an extraction, which both I and a friends were expecting as a part of the $160 experience. I've only had one other facial, but it was much better.
Food: The worst part about Homestead. I ate at the Casino twice and Sam Snead's once. Both were overpriced bland, and at some level bad, food. The service was average. The tea in the Great Hall was the one thing I enjoyed. I recommend the Roost join in town which was cheap diner food but so much better.
Conference Facilities: I believe they are new and I enjoyed them. One very old High School looking bathroom was strange but other than that fine. When the hotel catered breakfast, however, they only put out one table and the lines were up to a half hour long. This may be the fault of the conference committee, though.
There is a lot to do at the Homestead and it is a truly beautiful, relaxing place. If they work on some of these problems I think they can remain the excellent resort they have been for most of their history.
- Official Description (provided by the hotel):
- Open since 1766, The Omni Homestead is one of America's most storied resorts, offering unparalleled hospitality and southern charm in a 2,000-acre setting within the Allegheny Mountains of southwestern Virginia. Renowned for its natural hot springs, The Homestead is distinguished by 483 luxurious guest rooms and suites, 72,000 square feet of meeting space, a wide array of fine and casual dining choices, an expansive spa, championship golf courses that include one of the nation's finest mountain courses (The Cascades), Allegheny Springs, a two-acre family-friendly water attraction complete with lazy river, water slides and water play zone. The resort also offers the South's first downhill ski area, an Equestrian Center, top-rated Shooting Club, archery, canoeing, falconry, Segway tours and a wealth of other recreational attractions. ... more less
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- Also Known As:
- The Homestead Hotel Hot Springs
- Homestead Hotel Hot Springs
- Homestead Va
- Homestead Hot Springs Virginia
- Homestead Hot Springs Va
- Homestead Resort Hot Springs