For the price that my husband and I paid (found a deal on travelzoo for $189 for a preferred resort room), I enjoyed the experience at the Homestead. If I find another deal like this, we may go again but the resort is not worth more than that. Overall, I found the Homestead to be fair (you get what you pay for) but not generous that guests felt pampered. It is not comparable to a four or five star resort.
The property is lush and beautiful. It was very crowded during Easter weekend but it is such a large property with so many sitting rooms, it is easy to find a nook to read, relax or play a game of chess/checkers, games which can be found everywhere.
The staff was polite, efficient, and accommodating. They accommodated a late checkout and waived a valet charge because the parking lots were full. However, the resort felt understaffed and everything felt rushed. There was only one person at the concierge at any time helping walk-ups and answering telephone calls so there was always a wait. When I did get a chance to ask my question, the answer was rushed and short (no additional information was offered) and little chance for follow-up before she picked up the phone again.
Parking is limited. There is a small parking lot up the hill and another one behind the Homestead. The lots were full when we checked in so we were forced to valet. I spoke to the front desk and they waived this charge.
Guest Room: We were on the 4th floor in the West Wing (which is the closest to the spa, indoor swimming pool, and Sam Sneads Tavern). The views are okay but nothing spectacular. The rooms were small and dated (heating/AC unit looked old and rusty, windows did not lock and close properly) and the bathroom was cramped. But it was clean.
Dining Room: Sam Sneads was booked so we ate in the Main Dining Room. The service was friendly but rushed. The food was not five-star but better than expected. $80 flat fee per person plus tax plus 17% service charge. They are VERY serious about the dress code for men. It is jacket and tie – no exceptions. We were not expecting to eat there and did not bring a jacket and tie, although my husband was in a nice pair of slacks and a collared sweater. They lent him a jacket and tie to eat there. 1766 is $80 plus $35 additional fee plus tax plus 17% service charge. There is no where else to eat on the resort. You can drive to Cucci’s, John’s Steakhouse, Country Café, or Gristmill Restaurant in Warm Springs or take a shuttle there for $10 per person. The concierge has menus for all of these places so you can make reservations. For more causal dining, next to Sam Sneads, we saw Lindseys Bar and Grill and a deli which has Subway sandwiches. Breakfast is less formal. Among other things, there was a pancake and omelet station and a variety of fresh fruit.
Jefferson Pools: $18 per person and there is a shuttle that leaves every hour on the half hour from the resort. 12-1pm is co-ed time. The bath is in a run down shack with changing rooms around the pool. The bottom of the pool is graveled. The place was a little grimy but we had a great time. Water was warm (although it did not feel like 98 degrees) and it was quite relaxing. The sulfur is not overpowering. Ladies pool is 5 feet deep and the men’s pool is 7 feet deep. Because there is no swimming allowed, there are noodles around the pool to keep you afloat.
Other facilities: Ping Pong room had one table with a crushed ball, swimming pool was completely overrun with kids (adult swim is for one hour in the morning), and the bowling alley was $10 per game. The free movies were old ones but they served free popcorn and soda. There were lots of activities for kids and it would look fun to bring an extended family here for vacation.