Hotel was excellent. We were upgraded to an Executive Room which had free access to the Lounge with free Coke, Sprite, Diet Coke and Water. Also there were crisps free there too and a big plasma tv. I would not have paid for this service though, as I did not think it was worth any monetary value.
On our first night we went to Dinner at Houlihan's Restaurant which is right next door. We were very impressed with the food and the service we received from Annette - she was attentive and made us feel very welcome. The price was reasonable too.
On our second night we went back to the Restaurant, and we could not have had a different experience if we had asked for it. Our server seemed new (which was fine!) however, we were not asked about our salad's and dressings, and also our children's main meals came prior to our starter. When our starter did come it was thrown on the table. At that point we had a word with the Manager - who was useless. Was totally uninterested and had nothing to say about our service. We thought it may just be us, until the table next to us complained too. It was at that point the Manager started to take notice.
They dropped the tab and gave us free breakfast the next day. I have to say though, I would not have paid for the breakfast either. There was little choice, and most of it was dry.
In summary, I would stay here again, it seemed a nice area, and we were able to get the bus to the Metro station and into DC downtown, however, I would be thinking twice about using the restaurant.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport as well as complimentary scheduled shuttle service to local offices within a five mile radius (Mon-Fri). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. All guest rooms feature Hi-Def flat screen television and refrigerator. Relax with a swim in our lap pool or enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center.Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theatre. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more less
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- Also Known As:
- Crowne Plaza Herndon
- Crowne Plaza Hotel Herndon