I and my wife stayed at the Crown Plaza - Dulles March 26-March 30, 2014. The service from check-in to check-out was abousultly the best I have experienced in a long time. Truly a feeling of being at home - people treated you as a guest and friend. At the hotel I want to specifically recognize Paul, Mark, Zandra, Benito, Jana, and Ashley. They helped in so many ways to make our stay enjoyable. I must thank the staff for providing shuttle service to another hotel where I and 4 students wwere attending a confernece - they allowed our transportation needs to be seamless - it was most appreciated. While attending the conference - they helped my wife transportation, suggested activities, and assured her of any needed service - they were there to help. The Bar/Restaurant - Houlihan's provided the same exceptional service. It is a neighbirhood bar - where everybody knows your name. Great service and price - suggest the happy hour. Special thanks to Victor and Chuck at Houlihan's. If your business or liesure travel takes you to the Dulles airport area - certainly recommend staying at the Crown Plaza - Dulles.