My wife and I recently stayed at the CP Dulles and were very happy with all aspects of the stay. I have to give extra credit to this particular hotel as every employee we had contact with was exceptionally friendly and accommodating. That is the true measure for me these days, things can go wrong, situations can come up, but how does the staff interact with me and do they appear to enjoy what they do?
Immediately when we arrived at the curb for the shuttle at the airport, the driver was very engaging, tripping over himself to get our bags for us and truly a joy to talk with. (When we got to the hotel I felt bad because I had opened the door before he could get around to my side to do it for me. Actually, when I first got out and looked up I caught a glimpse of him sprinting around the van trying to get there before I could get it open, don't see that very often.)
When we entered the hotel we were greeted immediately by two extremely nice young ladies who went out of their way to help us with getting checked in. One of them, Ana (from the Philippines) proceeded to answer every question we had about traveling to the Philippines as we are considering a March trip there. She made several recommendations and was very helpful to us in getting detailed information we couldn't have gotten anywhere else. I can not say enough positives about the level of Customer Service at this property.
The property itself was very clean, not dated, probably not in the 5-Star category for amenities and level of the property, but for the typical rates I saw, very much an exceptional value for your dollar. Rooms in the Tower were roomy, well appointed, very clean,,,,and most importantly for my wife, have extremely comfortable beds. There are also some great food options in the are with everything from fast food right next door to sit down restaraunts across the street behind the Marriott. (Check out the Indian Supper Club, not a menu or experience you will get everywhere, but the food was excellent.)
To sum up, the staff is 5-Star, the hotel property is probably 4-Star at a 3-Star Price, and the area is 4-Star as well. We will be back.