I travel to the area on business about 1 week per month, and for over 4 years now this is the place I call home while I'm here. The rooms are always very clean, the bed is comfortable, the location convenient, and the customer service is always exceptional! I travel a lot, and if all other things are equal, the thing that keeps me coming back to a hotel is customer service. At the Crowne Plaze-Herndon, they make me feel like a special guest. I really want to highlight one of the front desk staff, Mr. Edin Navarro, who for 4 years now acknowledges me by name as I enter the front doors,and anytime he sees me inside the property. When I see Edin at the front desk upon check in, I know I'll receive exceptional service. It's folks like him that keep me coming back to the CP. David, thanks to you for hiring great people, and great job promoting Edin- I noticed his name on the Desk Manager placard last time I checked in. If you hire and create more staff like him--people will keep coming back, Thanks for always making me feel at home.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport as well as complimentary scheduled shuttle service to local offices within a five mile radius (Mon-Fri). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. All guest rooms feature Hi-Def flat screen television and refrigerator. Relax with a swim in our lap pool or enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center.Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theatre. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more less
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- Also Known As:
- Crowne Plaza Herndon
- Crowne Plaza Hotel Herndon