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“satisfied” 5 of 5 stars
Review of Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
3.5 of 5 Hotel   |   2200 Centreville Road, Herndon, VA 20170   |  
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Ranked #4 of 20 hotels in Herndon
1 review
“satisfied”
5 of 5 stars Reviewed March 30, 2013 via mobile

I was in crowne plaza last month,it was super amazing ,the hotel was very nice an a good location,great pool,we had breaksfat at the restaurant wich was so good. the room were a nice size and very clean the bathroom is spacious and you had all you need.edin was very helpful and friendly he did all he could to make my stay comfortable.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, April 3, 2013
Thank you for your review of your recent stay at our hotel. We are glad that you found your room clean and spacious and also liked our location next to additional restaurants, shops and multiplex movie theatre. I was especially pleased that our staff was so helpful and will pass your comments to our management team.
Thank you for choosing Crowne Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Athens, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013

I have stayed in this hotel several times. The staff is very nice and efficient. The rooms and beds are comfortable and clean. The hotel supplies an airport shuttle which is important to me. The Hoolihans restaurant on the property is excellent. I look forward to my next stay at this hotel!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, April 3, 2013
Thank you for your recent review of our hotel. We are glad that you enjoyed your guestroom as well as our Houlihan's restaurant during your stay. Our 24-hr complimentary shuttle to Dulles Airport is also popular with many guests.
We value our return guests and look forward to the opportunity to host you again. Thank you for choosing Crowne Plaza.

Sincerely,
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Herndon, Virginia
1 review
5 of 5 stars Reviewed March 30, 2013

I have visited the hotel bar on many occations. The bar is excellet, and the bartenders are the very best. Craig, Vic, and Steve remember your name, your drink preference. True professionals. I highly recomend this place!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, April 3, 2013
Thank you for your nice review of our Houlihan's Restaurant & Bar. Houlihan's is very popular with both our hotel guests as well as the local community. I will pass along your nice comments regarding the bartenders to our Houlihan's management team.
I also would like to recommend trying either of my favorite appetizers, the fried asparagus and burger sliders, the next time you visit. Our outdoor patio is also ready for your enjoyment as soon as we have warmer weather.

Sincerely,
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Boston, Massachusetts, United States
1 review
5 of 5 stars Reviewed March 30, 2013

I have been staying for 3 nights every week for the past one month, and I found the staff courteous, rooms clean, and bathrooms clean and shining. Since I arrive almost at the same time every week, I find Patrick at the front desk who greets me with courtesy and respect. He tries to find the right room and accommodation I am looking for. The gym is open 24 hours (next to the swimming pool).
The location is excellent. There are restaurants nearby (walking distance) including a grocery store (Giant).
The free breakfast buffet coupons are a plus!!! and Houilihan's staff is friendly and courteous.

Overall -- Excellent place to stay!!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, April 3, 2013
Thank you for your nice comments regarding your recent stay at our hotel. We are glad that you enjoyed our convenient location, your guestroom as well as our other amenities. Our focus is to provide excellent customer service, so we are especially pleased that our front desk and Houlihan's staff provided you such friendly service.
We look forward to the opportunity to host you again during your next visit to the Dulles area.

Sincerely,
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Top Contributor
251 reviews 251 reviews
68 hotel reviews
Reviews in 74 cities Reviews in 74 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed March 30, 2013

We normally stay near the airport when we have an early flight and our hotel of choice is normally this Crowne Plaza. The previous visit was only so-so at this location, but our most recent stay really shows a different hotel property. The room was nicely appointed as usual for a Crowne Plaza but the staff made the difference. The staff were all very nice and friendly. I don't remember the staff there being so nice.

We found the shampoo and soaps in the bathroom to be very upscale and all made in the USA, which is also reallly nice. The bed in our room was not in the best of condition as the middle of the king size bed had a big dip in it. My wife didn't object to her side of the mattress and we both slept well.

The best part was the shower! Great shower head with lots of hot water. I enjoy a nice hot shower in the morning. Give this place a try. Enjoy the shower!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, April 2, 2013
Thank you for your recent review of our hotel. We are glad that you enjoyed your stay with us and found our staff so helpful and nice. I will also forward your comments regarding your bed to our maintenance department. We are currently replacing mattresses, so they will ensure that this mattress is scheduled for replacement first.
Thank you for choosing Crowne Plaza and we look forward to welcoming you back again.

Sincerely,
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1 review
5 of 5 stars Reviewed March 25, 2013 via mobile

Thids was my first stay at this hotel and it was a best stay ever,the rooms and bathroom were very clean.the front desk staff are the best especially edin.we have a very enjoyable and satisfying experience here and look forward to our next visit.thank you so much for make our stay Wonderfull.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, March 26, 2013
Thank you for your nice comments regarding your stay at our hotel. We are glad that you enjoyed your guestroom and especially pleased when we hear that our staff members like Edin provided you with wonderful service.
We look forward to welcoming you back for another stay.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2013

Excellent Front Desk Service -- Friendly, Courteous Help provided by Siddique upon checkin! The breakfast coupons provided for Houlihan's were much appreciated....we received a complementary upgrade to a nicer room with quick expression of concern regarding our specific room preferences -- MUCH APPRECIATED!!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scummiskey, Director of Sales at Crowne Plaza Dulles Airport Hotel, responded to this review, March 26, 2013
Thank you for your recent review of your stay at our hotel. We focus on providing excellent customer service so appreciate when we hear that our guest service agents were friendly and courteous. I will forward your nice comments to our management team.
We hope you will stay with us again during your next visit to the Dulles area.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Dulles Airport Hotel

Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Address: 2200 Centreville Road, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Herndon
#3 Family Hotel in Herndon
#6 Romantic Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport as well as complimentary scheduled shuttle service to local offices within a five mile radius (Mon-Fri). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. All guest rooms feature Hi-Def flat screen television and refrigerator. Relax with a swim in our lap pool or enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center.Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theatre. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 
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