I arrived in Dulles airport, and much to my surprise the shuttle was right there, Driver was the one who made my whole trip pleasant and had bid impact on me and the few other passenger. Honestly I thought this young man is one the hotel managers and because they driver didn't show up, so the manager came, He was clean cut , very professional and extremely polite When I asked him , your driver didn't show up today? He said I am the driver sir. I don't want miss pronounce his name , but I am sure they don't have many and this young man should stood out.
The hotel was an average , but clean and comfortable. Keep up the good work.