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“Excellent Service and Cordial Staff” 5 of 5 stars
Review of Hampton Inn & Suites Herndon-Reston

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Hampton Inn & Suites Herndon-Reston
2.5 of 5 Hotel   |   435 Herndon Parkway, Herndon, VA 20170   |  
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Ranked #1 of 20 Hotels in Herndon
Certificate of Excellence
Syracuse
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Excellent Service and Cordial Staff”
5 of 5 stars Reviewed May 8, 2013

I just want to compliment both the Hampton Inn, Herndon-Reston as well as its evening desk manager, Srinivas, for the greatest in cordiality and service. My wife and I have stayed in a number of Hampton Inns across the NorthEast and South, all of which were very good but, none compared to the cordial attitude and warm welcome we received from Srnivas at the Hampton Inn, Herndon-Reston. He not only made us feel welcome but, he continued to be attentive and extremely helpful during our entire stay.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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343 reviews from our community

Traveler rating
    247
    75
    17
    2
    2
See reviews for
119
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 15, 2013

This property was my DC stop over during the snow emergency that wasn't. The town was closed, but the staff was most accommodating. It is a very clean hotel with friendly service. See Sonia in the lobby for breakfast. She starts your morning out right. Don't miss it.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 9, 2013 via mobile

My husband and I were scheduled to be in Reston for a marriage conference. When the hosting hotel had booked all of their special rate rooms, I immediately came to Trip Advisor to find the best alternate in the area.

I chose the Hampton Inn & Suites based on reviews and price. I was able to get a King Studio Suite for a better rate than the conference host hotel's special rate for a standard room. I was well pleased with the hotel from the cheery entrance to the clean and spacious room. The hotel was modern, clean and the staff was friendly and helpful. We enjoyed a full complimentary breakfast each morning. Plus our stay was minutes away from the conference hotel located in the center of the shopping district. This Hampton Inn was true to the reviews.

What stood out for us was the service and staff. Although the room was clean, stocked and ready for our arrival, we were still asked was there anything else we needed. Every staff member greeted us each time we met in the halls and lobby.

One morning of our stay, the breakfast area was completely full with a tour bus group. The staff quickly accommodated everyone by opening a nearby meeting room for us to have our breakfast.

The only down point was that we could not get a late checkout. Because of that, we had to pack everything and take it with us at 7:30 am to the conference which was not scheduled to end until 12:30. But all in all, we enjoyed our stay will definitely consider Hampton Inn & Suites for future stays in other locations.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Herndon, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 8, 2013

very comfortable and easy excess to Washington Toll Road. Five minutes away from Reston Town center which is great place to shop and stroll around. I found this hotel through online and did not expect much. The price is a bit expensive, I guess because I booked it very last minute

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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KY
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed here for five nights and particularly the weekend nights were a great deal. The other nights were reasonable as well. Convenient to many stores and restaurants at the nearby Reston Town Center. The staff was attentive and friendly where ever they were encountered. The breakfast quality was adequate but what was impressive was that they changed each day. Not the average hotel breakfast that you grow tired of after two days. Only downfall was the pool hours during the week were limited to 5-10. Maybe not an issue, depending on your schedule. On the upside there was a lifeguard during those hours. Used trip advisor to find this hotel and was not disappointed. It will be an awesome location in a few years when the new metro line is completed and a stop is just a few blocks away. The afternoon cookies were delicious, we just didn't get to take advantage very often. Rooms were quite and though their were people next door on each side, we had no noise.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 5, 2013

We stayed at the easter long weekend for cherry blossom, very upset about the flower but very happy with this hotel we chose. This hotel is very clean, inside room and public area. The breakfast has lots choice, well above my expectation. Pool is big enough for my son to do lane swimming and my daughter likes the fitness center also. Would definitely stay here if visiting DC again with family.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2013

This has been the best stay I have had in any Hampton Inn. The place was beautiful, the staff was friendly and helpful. The free shuttle service is a plus. We had a nice time in the indoor pool and breakfast was fantastic.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Herndon-Reston

Address: 435 Herndon Parkway, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Free Breakfast Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Herndon
#1 Family Hotel in Herndon
#2 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Herndon-Reston 2.5*
Number of rooms: 96
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Also Known As:
Hampton Inn And Suites Herndon-Reston
Hampton Inn & Suites Herndon-Reston Hotel Herndon
Hampton Inn Herndon
Herndon Hampton Inn

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