I was on business in Herndon and normally stay at the Hampton but decided to compare other hotel properties in the area and chose Extended Stay. My misfortune was leaving behind some personal belongings and after contacting the hotel upon arriving back home they said there was nothing left in the room. It's unfortunate to know the staff obviously will steal from their customers. This was on a Friday evening. I requested to talk to the manager and was told he/she would not be in until noon on Sunday. As of 9:30 p.m. on Sunday I have had no return call from the hotel manager.
Warning to all guests--make sure you check all drawers, cupboards, closest, etc. because if anything is left behind, it is highly likely you will never see again. Housekeeping will assume you left it for them and management does not care.
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- Also Known As:
- Extended Stay America Herndon
- Extended Stay Herndon
- Herndon Extended Stay