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Extended Stay America - Washington, D.C. - Herndon - Dulles: Traveler Reviews

2.5 of 5
1021 Elden Street, Herndon, VA 20171 (Formerly Extended Stay America Washington DC - Herndon)
Hotel amenities
Extended Stay America - Washington, D.C. - Herndon - Dulles
Ranked #9 of 21 hotels in Herndon
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49 reviews from our community

    Trip type
Traveler rating
    30
    7
    7
    3
    2
Date Rating
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Very good location”
4 of 5 stars Reviewed November 13, 2012

One the whole satisfactory. The place is clean, amenities what you expect from the Extended Stay franchise. The location is particularly helpful with grocery and drug stores within easy walking distance.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask David W about Extended Stay America - Washington, D.C. - Herndon - Dulles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHSD, Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review
November 15, 2012
Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Herndon. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia, United States
1 review
“Great Experience, Very Comfortable”
5 of 5 stars Reviewed October 24, 2012

I have been staying at the Extended Stay in Herndon since the end of September. Initially, this was to be a temporary placement. However, in the time spent here, I have found myself to be extremely comfortable. More so then I expected. In turn, I have chosen to extend my stay through the holidays and possibly beyond. The value you get here greatly exceeds those who offer similar services. The staff here has been nothing short of friendly and helpful. All of my requests are quickly met and with a smile on their faces for doing so. I look forward to the rest of my time here and beyond.

Room Tip: Ask for a room facing the trees.
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mike D about Extended Stay America - Washington, D.C. - Herndon - Dulles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHSD, Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review
October 29, 2012
Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Herndon. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Circleville, Ohio
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great Value, Positive Experience”
4 of 5 stars Reviewed September 28, 2012

We had a week long stay for a job at Dulles. Our room was clean and comfortable. Kitchen and bathroom were clean Bed was just a normal bed, no complaints but we did have our own pillows, just an us thing! Housekeeping did a great job when they did our mid-week cleaning. The staff was friendly and helpful. Our job requires some crazy hours and the hotel was quiet even when we had to go to bed at 5 pm to get some sleep before a midnight shift. My only complaint was that I called to confirm that they had truck parking (we have a Ford 550 and 30 ft. trailer) and when we got there they really didn't have enough room for us. We made it work but it took my hubby 45 minutes to get it where we felt it would not be in the way and still be safe from being hit.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mary B about Extended Stay America - Washington, D.C. - Herndon - Dulles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RestonHSD, Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review
October 29, 2012
Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Herndon. Whenever I read comments like yours it always...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon Va.
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Home away from home”
5 of 5 stars Reviewed August 8, 2012

My experience at Extended Stay America,was very enjoyable,I can cook my own food,the environment was excellent and most of all the staff is very friendly,very good customer service,very clean,the manager is very friendly. I never want to stay anywhere else but Extended Stay America in Herndon,Va.love the place,thanks extended stay.

Room Tip: all rooms are good.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Peggy W for Herndon
Ask Peggy W about Extended Stay America - Washington, D.C. - Herndon - Dulles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review
August 14, 2012
It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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Glen Allen, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“wonderful experience”
5 of 5 stars Reviewed August 2, 2012

professional and friendly staff, very clean ,spacious and updated room,
the manager is so friendly and accommodating with guest's need,reasonable price and getting more than what we pay.every time i am in this town use this hotel only,not even considering distance to my job or where i need to go.

over all excellent and wonderful experience of stay.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Maryam s about Extended Stay America - Washington, D.C. - Herndon - Dulles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review
August 7, 2012
Hi Maryam,

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Washington, D.C. - Herndon - Dulles

Also Known As:
Extended Stay America Herndon
Extended Stay Herndon
Herndon Extended Stay
Address: 1021 Elden Street, Herndon, VA 20171 (Formerly Extended Stay America Washington DC - Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#10 Business Hotels in Herndon
#13 Family Hotels in Herndon
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Washington, D.C. - Herndon - Dulles
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