We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel in the middle of nowhere” 4 of 5 stars
Review of Hilton Washington Dulles Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Washington Dulles Airport to your Saves list
Hilton Washington Dulles Airport
3.5 of 5 Motel   |   13869 Park Center Rd, Herndon, VA 20171   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
2X HHonors Points
Ranked #5 of 20 Hotels in Herndon
Certificate of Excellence 2014
Rome, Italy
Top Contributor
238 reviews 238 reviews
42 hotel reviews
Reviews in 98 cities Reviews in 98 cities
94 helpful votes 94 helpful votes
“Great hotel in the middle of nowhere”
4 of 5 stars Reviewed March 25, 2014

This is a really strange hotel to me.
It is huge: if they give you room 597, then be prepared to make your daily Jim.
It is nice: great rooms and fantastic Bar/Restaurant
It is nowhere near the airport as the name suggests.

When I booked it, I thought it was just like the Hilton Heathrow, or in Frankfurth, at walking distance from the check-in.
Not at all, you need a car or the bus to go to the airport and it takes 10 min. Not too much, sure, but then I may prefer to better enjoy the city and drive 10 minutes more.
That said, the hotel is really great.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 27, 2014
Dear anfienga,

Thank you for taking the time to leave us your feedback in a review. We truly appreciate your kind words regarding our property and restaurant. While we are not walking distance from the airport, we are less than 3 miles away and offer shuttle service every 30 minutes to and from IAD. Minus the distance from the airport, we are glad you enjoyed your stay, and we hope to welcome you back the next time you are in the Dulles area!

Kind regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,051 reviews from our community

Traveler rating
    548
    287
    129
    55
    32
See reviews for
154
143
161
520
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

I experienced another excellent business stay at the Washington Dulles Airport Hilton. As predictable Gladys always makes the breakfast buffet splendid and as a result the Old Ox Grille is now my breakfast norm. Lynne graciously waits the HHonors Concierge making it an outstanding venue to unwind with happy hour and evening hors d'oeuvres. The front desk staff operated by Joji, Beth, Meghan, Josh, and Ashley constantly and professionally meets my needs. I continually enjoy the spacious clean room and the elite bathroom with walk-in shower. This is truly a great place to stay. I continue to recommend the Washington Dulles Hilton for all forms of travel in the Herndon and IAD area.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 22, 2014
Dear Stan C,

Thank you for taking the time to leave us your feedback, yet again, in a wonderful 5-bubble review! We couldn't be more pleased to know that you are a returning guest that enjoys every stay you have with us! Your compliments of Gladys, Lynne, Joji, Beth, Meghan, Josh, and Ashley have been passed along to them as well as their managers. Thank you again, and we look forward to welcoming you back very soon!

Warm regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukegan, Illinois
1 review
5 of 5 stars Reviewed March 18, 2014

I must say that I have travelled a lot for both business and personal reasons and this hotel is by far above and beyond my expectations. I have high expectations of Hilton properties in general and this one went above and beyond. From the friendly greeting upon my arrival to the AMAZING meal and service received at the Cardinal Bar and Restaurant, this trip was awesome. My waitress Amy Z. at the restaurant was in short, the epitome of professionalism and knowledge. I chose to have the steak and with that I had wine and dessert and Amy was just GREAT! Her smile is infectious! You can truly tell that she enjoys her job and the people she serves are all the better for meeting her. I hope I can come to DC again just so I can enjoy the fine service and even finer dining as I have today!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 21, 2014
Dear Jeremy K,

Thank you for taking the time to leave us such a wonderful review! We are so thrilled to know that we exceeded your expectations and that you had a very enjoyable stay with us! Your compliments of Amy have been passed along to her, as well as our Director of Food and Beverage and our Restaurant Manager. Thank you again for your kind words regarding our property and our staff! We look forward to welcoming you back the next time you are in the Dulles area.

Yours in hospitality,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2014

This hotel is ok if you're only doing a transit or short stopover. Otherwise it's very far away from the Washington town centre or anything (shops, restaurant, etc.) else. The trips to town is at least an hour away and a $80 cab ride or if you don't mind the multiple stops, take the shuttle to the airport and take the bus which will cost you $6.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 22, 2014
Dear cindyo916,

Thank you for taking the time to leave us your feedback. Your comments are very important to us. We pride ourselves in providing excellent customer service and relaxing amenities for every type of traveler. Thank you again, and we hope you will stay with us in the future.

Kind regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 16, 2014

I only stayed one night before a flight out of IAD. The front desk staff was very helpful and offered suggestions for dinner. We chose to eat in the hotel restaurant and though the server was very friendly, her service was extremely slow. I'm sure that she was over tasked, it looked like was only one of two servers on a fairly busy Saturday night. The food was average, and the drink prices were pretty high. The hotel restaurant is the only option for food unless you are willing to take a $20 cab ride.

The room was nice, definitely geared towards a business traveler. There are several data ports etc connected to the flat screen tv. Our room had a really nice bathroom, shower with sitting bench, probably the best bathroom I have seen in a business hotel.

The shuttle to the airport was prompt, although they had to utilize another shuttle van due to the large amount of people waiting to get to the airport, but hats off to them, they got everyone there.

I would stay here again if they can offer more options for dining, outside of that, its a good 3.5 hotel with nice rooms and staff (except the restaurant service).

Room Tip: Make sure you are willing to eat at their restaurant (for now, I would not recommend it), otherwise...
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 21, 2014
Dear DesertFlyer,

Thank you for taking the time to leave us your feedback! We are glad to hear our Front Desk staff was very helpful and that you were pleased with your room and bathroom. I am very sorry to hear our service in the restaurant was not as quick as it should have been, but thank you for your understanding. Your concerns are very important to us and have been discussed with our Food and Beverage Director and our Restaurant Manager on how to better handle staffing for our evening weekend service. Thank you again, and we hope you will give us another opportunity to exceed your expectations the next time you are in the Dulles area.

Kind regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
1 review
5 of 5 stars Reviewed March 12, 2014

This is a great place to stay when flying through Dulles. The facilities are clean and the service is very professional. The shuttle was convenient, much better than leaving your car in the lot at Dulles. The service and quality of the restaurant and bar were top notch.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 22, 2014
Dear Christmas22222,

Thank you for taking the time to leave us your feedback in such a wonderful 5-bubble review! We strive to exceed the expectations of every guest that walks through our doors, and we couldn't be more pleased to know we were able to do that for you! Thank you again for your kind words regarding our property, service, and amenities. We look forward to welcoming you back the next time you are in the Dulles area!

Yours in hospitality,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maceio, Brazil
Top Contributor
142 reviews 142 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed March 11, 2014

Everything in this hotel is excellent. The rooms are huge, and well equipped, it has shuttle service to and from the Washington Dulles Airport. But it is far from everything, there is nothing interesting within a walking distance.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, March 22, 2014
Dear ACFrery,

Thank you for taking the time to leave us your feedback in a review! We are pleased to know that you found everything to be excellent, including our rooms and shuttle service. While we may not have much within walking distance, our shuttles will take you anywhere within a 3-mile radius. Thank you again, and we look forward to welcoming you back the next time you are in the Dulles area!

Kind regards,
Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Washington Dulles Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Herndon
#3 Romantic Hotel in Herndon
#5 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington Dulles Airport 3.5*
Number of rooms: 449
Official Description (provided by the hotel):
The Hilton Washington Dulles Airport hotel is conveniently located only three miles from the Washington Dulles (IAD) terminal and 30 minutes from Washington DC. This Herndon, VA hotel is an ideal choice for a business trip in Washington DC, given our proximity to local business centers, corporations and government offices. Explore the surrounding area via the complimentary local shuttle service and discover the historic town of Herndon and nearby Reston, VA. Many popular Washington DC attractions are also easily accessible, including the White House and Capitol Building. Our tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort! The Hilton Serenity Collection™ is featured throughout each 400 square foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & luxurious bath amenities. Experience the new standard of guestrooms only at the Hilton! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests to get connected in HDTV by upgrading to Business Class Accommodations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, BookIt.com, Orbitz, Cheap Tickets, Despegar.com, Hotels.com and Hilton Hotels so you can book your Hilton Washington Dulles Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton

Owners: What's your side of the story?

If you own or manage Hilton Washington Dulles Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.