I attended a convention at Hilton Dulles Airport over a weekend. I found the rooms clean, the staff helpful, and even the social media manager proactive in making sure our guests were comfortable.
Several in our party had specific food sensitivities, and the wait staff did take steps to accommodate each. Our first couple meals were rough, as the kitchen seemed insufficiently educated in gluten sensitivities and thus inadvertently served the very foods they were trying to avoid. Over the course of the weekend, however, the wait staff showed increasing vigilance and even became proactive (setting soy milk out with the coffee service, for instance) to make our dining experience comfortable.
I appreciate the spirit of service and professionalism exhibited by staff and management at this location and would not hesitate to attend a function -- or even vacation with my family -- at this fine hotel.
- Official Description (provided by the hotel):
- Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more less
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- Also Known As:
- Hilton Washington Dulles Airport Hotel Herndon
- Hilton Hotel Herndon
- Hilton Herndon
- Herndon Hilton