We travel pretty frequently and stay at a variety of properties. During a recent business trip to the DC area we decided to stay at the Hilton Dulles for 3 nights. I will say that we had a bumpy check in. There were some errors between booking and what we were told upon arrival. We booked a smoking Suite on the executive floor, but at check in were told that none were available. After some "discussion" we were offered a regular room with concierge floor access at the regular room rate.

Aside from this slight hiccup, every other aspect of the service and staff was superb. The housekeeping staff was courteous with bright smiles every day. The Concierge floor staff was beyond marvelous, going above and beyond every time we went up.

The trip wound up being 7 nights total, and the front desk staff was supremely helpful in extending our stay without any issues. We also had a special request for assistance printing boarding passes and Maria at the front desk graciously offered her email address and had the documents printed and waiting for pickup in no time at all.

We enjoyed the staff so much, we are due to arrive again later this evening. We could have booked a more convenient hotel for this second trip, but decided the staff was too amazing to stay anywhere else.

We stayed here for a hockey tournament. I have stayed at innumerable airport and other such hotels over the years for these, and I have to say, this one was the best. Despite its somewhat depressing location (near lots of small light industry and trucks) the hotel itself was well staffed, clean and had an excellent gym. The bar at night was good for food and excellent for drinks, and helped make this hotel superior to similar ones we have stayed at. And the bang for the buck was great. Is this the hotel to spend a romantic getaway? no. But for business in the DC area, especially around Dulles, its a good find.

Stayed here for a conference held on property. Everyone from Josh at the Front Desk, Louis in the restaurant, to the shuttle drivers...all were friendly and helpful. The property is somewhat dated but appearance is clean and well-maintained. I ate a couple meals at the restaurant and I have no complaints regarding food or service. It's a bit off the beaten path but the hotel shuttle will take you to a grocery store or CVS if requested. Yes, I would stay there again if the occasion arose.

Check in was easy and quick. The staff was very helpful. Walked in to the room. The room was clean and up to Hilton standards, The bathroom was very dated but clean. The ceiling in the bed area is dated (popcorn ceiling). Other than the hotel being dated the rooms are very nice. Room Service was great. I placed the room service order form on the outside of my door the night prior and my breakfast arrived on time and hot. The restaurant it excellent as well. The pool was nice and warm. The fitness center was very nice. The weight room attached to the fitness center was very large and had multiple machines to choose from.
Would I stay here again? Yes.