Stayed here three night with a tour group in for the presidential inauguration. The hotel was nice. We arrived after 11 pm and a full day of traveling and sightseeing and were greeted warmly and they had staff there was ready to help with anything we needed. Everything was very clean, the rooms well maintained, the breakfast buffets they had for us were very good. The staff was very impressive! They were all pleasant to deal with and went out of their way to take care of us. I know we had a couple of special request within our group at breakfast and the staff were able to quickly taken care of as if it was normal. It was obvious that staff had the ability to take care of guests without having to check with a manager. The hotel however did have a few drawbacks for me. I was surprised that there was no refrigerator in the room. That has seemed to become pretty standard any more. Also to have wifi in your room was an additional $10. For the nightly rate of this hotel, especially catering to travelers, one would expect wifi to be standard. They did have 4 computers in the lobby that you could access free but when most Hotel 6 on the interstate have free wifi you would expect it at a Hilton without the additional charge.

I was in Dulles for business for a night and decided on the Hilton Dulles location-close but not too close to the airport (IAD). Overall I really enjoyed my stay. I only mention the front desk staff because they were the first part of the hotel that I came in contact with, and it seemed like I was bothering them. Note to any service people-just because someone is wearing a sweatshirt doesn't mean they should be treated like a degenerate. But whatever-I only had to deal with them for 10 minutes max so who cares. I asked for a room away from the elevator, and boy did I get what I asked for, which was great. Room was spotless (I was on executive floor), nicely updated, huge TV, free water bottles, bathroom was what I would want in my own home, so that was a great surprise. Cardinal restaurant was pretty decent hotel food for dinner-crab cakes were average, but truffle risotto was to die for. Onion soup was delicious-hearty and just what the doctor ordered after a yucky day in airports. Very quiet night, no loud road noise, bed was pretty darn comfy. Breakfast was included with my rate at the Ox grille buffet-the food covered everything you could want-eggs, pancakes, french toast, egg whites, sausage meats, muffins, bagels, cereal, fruit, juice. Pretty well stocked. Morning desk staff was wonderful, extremely helpful and accommodating in spite of having a lobby PACKED with people. I would definitely stay here again.

With the weather being unpredictable in January, we made last minute reservations online. The hotel staff was very informative, friendly, and accommodating. As an HHonors member, we received free interenet and use of the executive lounge. Rooms were spacious and very clean. Dining onsite at the Old Ox Grille and The Cardinal Lounge was warm and filling. Amy Z. at the Cardinal Lounge was an EXCEPTIONAL hostess (enthusiastic, energetic, and friendly); my daughter and I enjoyed our conversations with her. What an Inauguration experience!

This was our first visit to this hotel. We were there, compliments of United Airlines, because of a connection problem; however we given full Hilton Honors Gold elite perks, including upgrade to a wonderful, very large room, free internet and lounge access, with complimentary buffet. We were quite pleased with hotel and will be happy to stay there again.