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“Hotel Rooms with use of Executive Lounge” 5 of 5 stars
Review of Hilton Washington Dulles Airport

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Hilton Washington Dulles Airport
3.5 of 5 Motel   |   13869 Park Center Rd, Herndon, VA 20171   |  
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2X HHonors Points
Ranked #7 of 20 Hotels in Herndon
Dallas, Texas
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
“Hotel Rooms with use of Executive Lounge”
5 of 5 stars Reviewed January 19, 2013

We had been recently staying at the Westin Dulles close by but decided to try the Hilton after reading reviews--much nicer than the Westin, much less in price plus use of the executive lounge......Hotel rooms have been completely updated with wonderful updated bathrooms with walk-in shower with rain heads, granite etc. Beds/linen were as great as Westin's and make sure to book the rooms where you have use of the executive lounge--service is excellent and the ladies that work it are the BEST!! All hotels should be so lucky to have such sterling employees as Mary, Lynn and Nezanet to take care of their guest.....they are truly the best!!

Room Tip: Stay on the 5th floor as that is the area the executive lounge is located on. They serve breakfast...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, January 22, 2013
MS,

Thank you so much for the great review. Our employees take pride in providing excellent service. I will be sure to pass along your kind remarks to them and the whole team. We are happy that you enjoyed the spacious bathroom and executive lounge. We work hard to provide you the best value, customer service, and overall quality in the area. Please join us again on your next visit to the Dulles area.

Sincerely,

Greg Langweg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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900 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Lorenzo, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

Hotel is located about 5 minutes away from the airport. Staff's are very courteous and helpful. A very special kudos to Maryann Navarrete she's the business developmental manager, for helping us getting our rooms at a very competitive price. The ladies on the executive lounge are the best! Mary Pham, Lynn and Nezanet, always smiling very helpful and super nice to people!!! Recommended that you stay at the hotel to feel the very nice hospitality that they have to offer. Keep it up!!!

Room Tip: Even my room is very close to the elevator I hardly hear anyone outside!!!! All rooms are excellent.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, January 16, 2013
EkortV,

Thank you so much for your kind review on our employees and the location of the property. We are very pleased that you enjoyed the value offered and executive lounge experience. Our team works hard to provide you and all our guests with the best service in the Dulles area. We appreciate you selecting our hotel and taking the time to write a review. Please join us again on your next visit!

Kind Regards,

Greg Langweg
General Manager
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Picayune, Mississippi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2013

We were in town for a few days and the hotel stay was very nice. The staff was very accommodating. We look forward to visiting the hotel again when we are in the Washington DC area. The hospitality was unexpected for a city hotel and Amy Z. one of the workers in the on-site restaurant was amazing. I would recommend this hotel to anyone visiting the area.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2013

Great location, excellent facility, well run by a very professional staff. Shuttle to/from Dulles airport. We have stayed at this hotel many times, and the experience has always been excellent. For Hilton Honors Diamond members, the hotel has wonderful benefits and always tries to up-grade our room when possible.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, January 16, 2013
GN,

Thank you for your loyalty to our brand. I'm happy to see that you enjoyed our facility and honors benefits. Our staff works hard to bring you the best standards in hospitality. Thank you so much for the review and we look forward to having you back soon.

Kind Regards,

Greg Langweg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2013

My wife and I stayed here for one night prior to catching a flight at Dulles. Welcome at the front desk was pleasant and we were upgraded (as Diamonds) to a top floor, very large room facing west towards the highway. The view was actually quite nice and the room was huge, modern, and well furnished. We stayed on a Saturday night so the room rate was quite inexpensive.

We used the executive lounge for snacks that evening and it was quite well stocked with a few hot snacks and the usual cold items. We had dinner at the restaurant, just adjacent to the bar. The meal was quite nice and reasonably priced.

I used the fitness center that evening: typical items, a few in less than good repair, but overall a decent experience.

Overall, I was very pleased with the stay. Shuttle to and from the airport was efficient and easy to deal with.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

Beautiful Room, Clean, Spacious. Fantastic Dining room with good food. The only downside no free wifi, there is a $10 charge for connection.
Very friendly staff, and located within minutes of the Airport.
Looking forward to my next visit.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland
Top Contributor
66 reviews 66 reviews
60 hotel reviews
Reviews in 24 cities Reviews in 24 cities
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed January 2, 2013

I booked the Hilton Washington Dulles Airport (HWDA) as a last-minute hedge against predicted bad winter weather the morning of my Boxing Day flight to Las Vegas. It showed up as a $49/night option on Expedia's list of mystery hotels, and that made it a good buy among the few possible 3.5-star Dulles-area hotels. At that rate -- which turned out to include free internet -- the HWDA was an impressive bargain. I liked everything about the hotel and my room, so much so that I'd consider staying there again and commuting into Washington and Maryland to see family!

Location -- it's an airport hotel, and it's just a couple of miles south on Dulles, right off Rt. 28 (Sully Rd). Very easy to drive to, and the HWDA also had a free airport shuttle (which I didn't use).

Room -- excellent: spacious, modern, very clean, and well equipped. The brand-new LCD TV seemed huge (was probably 42" but may have been 47"), worked perfectly, and had a great selection of channels. The king best was very comfy, with tons of pillows. Hilton does beds very well. The bathroom was a treat -- narrow but very deep and spacious, with a big shower/tub and a shower-curtained rod that curved out. The coffee maker featured Lavazza coffee -- my favorite, and a nice touch that Hilton seems to be putting in all of its self-named properties. My first room was very hot, and the heating seemed to be stuck on 85 degrees. A call to the front desk -- and this was late at night -- brought a bellboy with a key to an adjacent room within minutes. He'd checked that room and found it to be much cooler; indeed, the thermostat and fan worked just fine, and I was glad to take that room for the night. (The HWDA rooms have fan settings separate from the temp. control, so one can leave the fan on continuously -- I appreciate that and always give points to hotels with this in-room climate-control setup.)

Parking and check-in/check-out: all a breeze. The HWDA was very easy to access, park at, and check in and out of.

Summing up: The HWDA is a great choice for an IAD-area hotel, and I liked it so much, I'd even stay there for a future cheap alternative to overcrowded family digs in DC and MD. Very well done, Hilton.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review, January 3, 2013
KittyChan,

We are very pleased that we could accommodate you with a great value prior to your Las Vegas trip. We will certainly pass on your compliments to our bell staff. On behalf of the whole team we want to thank you for the kind remarks regarding our rooms. Our company takes great pride it offering a high quality room product to our guests. Our team looks forward to welcoming you back upon your return to the Dulles area. We hope to continue to exceed your expectations on the next visit!

Warm Regards,

Greg Langweg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
#6 Family Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington Dulles Airport 3.5*
Number of rooms: 449
Official Description (provided by the hotel):
Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more   less 
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton

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