Hilton is a venerable brand with a reputation of quality and connivence. Unfortunately, this particular branch needs a bit of work on their service. They have a great location near the Dulles International airport -very convenient! The have a restaurant and bar in the hotel. The restaurant has a breakfast buffet that I admittedly did not try but seems well stocked with a varied assortment of items to choose from. The bar is open late and has several snack items to go along with your drinks or beer. But the service didn't live up to the highest of Hilton standards. They DID try to correct the mistakes that were made (not cleaning the room one day and only partially cleaning it another day and giving the wrong instructions for getting picked up when we arrived), but I really think that the mistakes should not have been made in the first place. It's just a large hotel that doesn't have all of their staff "genned in" on the quality of service that they are more than capable of delivering per Hilton standards. Although there are other hotels closer or just as close, I would say if the connivence of being close to the airport is important to you, and you are a Hilton Honors member, then staying here will fit the bill.
- Official Description (provided by the hotel):
- Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more less
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- Also Known As:
- Hilton Washington Dulles Airport Hotel Herndon
- Hilton Hotel Herndon
- Hilton Herndon
- Herndon Hilton