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Hilton Washington Dulles Airport: Traveler Reviews

3.5 of 5
13869 Park Center Rd, Herndon, VA 20171
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Hilton Washington Dulles Airport
Ranked #10 of 21 hotels in Herndon
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528 reviews from our community

Traveler rating
    262
    137
    75
    33
    21
See reviews for
Families
63
 
Couples
63
 
Solo
90
 
Business
304
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chennai (Madras), India
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“Loved the proximity to the airport”
4 of 5 stars Reviewed November 19, 2012

Excellent breakfast, good and comfortable rooms. More than that I loved the fact that it was just 10 mins drive to the airport:) The open business center helped me do a late night online check in and printing of boarding pass.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Dayal123 about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crofton, Maryland
1 review
1 helpful vote 1 helpful vote
“Wonderful experience at the Hilton Washington Dulles”
5 of 5 stars Reviewed November 15, 2012

I had an outstanding experience at this hotel! My room had a large, walk-in shower with an overhead rain shower in addition to the regular shower-head attached to the wall. The king size bed was comfortable and I slept like a baby in it. I had access to the Executive Lounge on the 5th floor and that was fantastic. They served eggs, sausage, fruit, pastries, toast, bagels, juices, Starbucks coffee, and Tazo tea in the morning. Their wait-staff was on hand to remove dishes and keep the food replenished. There was also a large screen tv along with couches and tables and chairs in the room. They also provided food in the evening - fish, rice, veggie platter, cheese, antipasto platter, cookies, fruit, cookies, bottled water, soft drinks, and wine. The staff was excellent. Everyone was friendly and went out of their way to provide good service. I will definitely stay here again!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MDGirl425 about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Incredible Staff”
5 of 5 stars Reviewed November 14, 2012

Held a two day conference at this site and the staff was incredible. They were very attentive and willing to please. The facility was well maintained and extremely efficient. Inspite of an extremely "bright" lobby, due to daytime sun, our reg table was a bit uncomfortable. Overall a great facility.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask cowboybabalu about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boulder, co
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Experience at the Cardinal Lounge”
5 of 5 stars Reviewed November 11, 2012

Was staying for work at the Dulles Hilton and ate dinner at the Cardinal Lounge. Great wait staff and good attention from the restaurant manager (Amy C). Made me welcome like an old friend. The entire staff of the hotel was very friendly, and they have an expansive exercise area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask doverpro about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great support and service”
5 of 5 stars Reviewed November 8, 2012

Recently a colleague was retiring, they pulled together a small gathering that was short notice.
Our stays there have always been good, with a staff that bends over backwards. Certainly appreciated were the management and staff, and many thanks to Ms. Salazar.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask John R about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DullesCustServMgr, Guest Relations Manager at Hilton Washington Dulles Airport, responded to this review
November 12, 2012
Dear John R,

Thank you for the kind words about Ms. Salazar. I will personally pass this along to her. We appreciate your long standing loyalty to our hotel and look forward to you visiting with us again. Our team is very proud that we could accomodate and provide you with a good experience for your retiring colleague.

Warmest Regards,

William Matthews
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington Dulles Airport

Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Washington Dulles Airport Hotel
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton
Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Herndon
#5 Business Hotels in Herndon
#9 Family Hotels in Herndon
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more   less 
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