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Hilton Washington Dulles Airport: Traveler Reviews

3.5 of 5
13869 Park Center Rd, Herndon, VA 20171
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Hilton Washington Dulles Airport
Ranked #10 of 21 hotels in Herndon
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528 reviews from our community

Traveler rating
    262
    137
    75
    33
    21
See reviews for
Families
63
 
Couples
63
 
Solo
90
 
Business
304
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Glendale, Arizona
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Hilton Honors Lounge”
5 of 5 stars Reviewed September 17, 2011

The Dulles Airport Hilton offers the BEST...From the front desk, room service, HHonors lounge and entire staff, my visits to the property have always been excellent and a great value. The HHonors Lounge host, Lynne, is very on-the-spot to care and service the HHonors VIPs that visit the HHonors lounge, and from breakfast to the evening hor'dourves the food is freshly prepared and totally awesome! Went I travel to Herndon, VA, aka Washington Dulles International Airport, I will always choose the Dulles Airport Hilton!

Room Tip: The rooms on the HHonors Executive Floor are quite and comfortable, offering a very relaxing atmosph...
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask awacsacft about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review
October 3, 2011
Hello awacsacft
Thank you for the feedback on your stay with us. It's always great to hear the positive feedback. Friendly guests make for friendly...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
1 review
“Hilton Dulles”
5 of 5 stars Reviewed September 16, 2011

I have do a lot of business in the WDC area and have stayed at four Hilton properties- this is the best in the area, and, the price is reasonable. I often have overseas travel-- this hotel feels like, and the staff treats you in a very European way (a good thing). I feel like a VIP every time I stay here.

For Hilton Honors members, the Executive Lounge ranks as one of the best; the complementary Breakfast operates until 11 AM and has the three largest bowls of fresh fruit-- strawberries, grapes, and cantaloupe-- I've seen; Espresso Machine !!; they have three different hot hors d'oeuvres dishes each night until 7 PM-- and always Chocolate Chip cookies! Lynne displays nightly the patience of Job and makes certain everything is "just right".

Rooms are renovated, clean, and have plenty of room; the flat screen TVs have front facing input ports at the desk and my notebook video hooks up easily.

Fitness center is clean and newly fitted with two of every machine. The pool is full-size and clean.
The front desk staff is exceptional; every time I asked a question or needed something, they had the answer and solved my problem immediately.

For the Front Desk and Guest services, Anna Lindenau, has gone above and beyond for every thing I've asked-- she is the best.

Room Tip: Request inside facing room. Be a Hilton Honors member.
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dennis M about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review
October 3, 2011
Dear Dennis M
We truly appreciate you taking the time to write a review of our hotel! We take guest feedback very seriously. We are extremely happy to hear that you found staying with us to be such a tremendous value! We try to provide our guests with the best and treat everyone like family so you'll feel like you are...
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Atlanta, Georgia
1 review
“Front Desk Staff Goes Out of Their Way to Help”
5 of 5 stars Reviewed September 14, 2011

I lost a valuable item in the hotel. The front desk staff initiated a search to find the item. A short time later, they rang my room. Item Found!

They deserve big kudos for going out of there way...Thanks Front Desk!

DanR

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dan R about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review
October 3, 2011
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good hotel, but could have been great...”
3 of 5 stars Reviewed September 12, 2011

I have been staying at this hotel a few times this year during my business trip. All in all, for those that don't have car rental, it is a good place for short stays (2 days or less). The hotel restaurant is ok (not much of a desert menu though). However, there are no other restaurants within walking distance. The hotel is dated, and in some places (like the corridors) it shows. Nevertheless, it is clean and features both outdoor and indoor pools. Free internet and executive lounge access is only for executive suites customers and above (or HHonors gold status).

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask jamesytooi about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, PA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
34 helpful votes 34 helpful votes
“All postives, no negatives!!”
5 of 5 stars Reviewed September 12, 2011

We were here as a family for a business trip. We attended the Fall Frolic Teddy Bear Show here, and stayed a few nights. The staff is superb, amazingly cheerful and helpful, and the most competent staff I have ever encountered at a hotel. We were on the Executive Level, and the complimentary "snacks" they promised in the executive lounge greatly exceeded our expectations - pasta with grilled chicken, cheese and veggie platters, wonderful breads, cookies, salad, etc. The "continental" complimentary breakfast was a FULL breakfast - cereals, fruits, eggs, potatoes, meats, assortment of breads and pastries. Upgrading to an executive room is SOOOO worth it to save on meals! Also, take advantage of the FREE hotel shuttle to the Air and Space Museum! It is a free museum, but is $15 to park there, so taking the shuttle saves money too! I spoke with promoters of the Bear Show, and they RAVED about how easy the hotel is to plan events at. Not only is the hotel beautiful and spacious for an event, but the event planners will go out of their way to accomodate you. If you are considering hosting an event in this city, choose this Hilton - your attendees will be delighted with this hotel, staff, food, and services!!!

Room Tip: take advantage of the free meals that come with an executive level room for breakfast and dinner!
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dentalhygienist about Hilton Washington Dulles Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jadra, Front Office Manager at Hilton Washington Dulles Airport, responded to this review
October 3, 2011
Dear Dentalhygienist
Thank you very much for taking the time to write a review of our hotel. We appreciate very much all of the guest reviews and feedback that we receive and take them very seriously. Thank you for your complements of our staff I will pass them on to the team. We strive to create a welcoming and friendly...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington Dulles Airport

Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Washington Dulles Airport Hotel
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton
Address: 13869 Park Center Rd, Herndon, VA 20171
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Herndon
#5 Business Hotels in Herndon
#9 Family Hotels in Herndon
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience the Washington D.C. area's newest innovation in hotel guestroom design only at the Hilton Washington Dulles Airport hotel! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests who visit our Dulles, VA hotel and stay in one of 155 Business & Executive accommodations to connect any digital device (computer, game console, DVD, MP3) to a 42" HDTV Plasma. Additionally, these rooms offer ultra-modern marble and granite baths with walk-in rain shower. ... more   less 
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