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“Poor staffing on weekends” 2 of 5 stars
Review of Tropical Smoothie Cafe of Herndon

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Tropical Smoothie Cafe of Herndon
2465 Centreville Road, Suite J-23, Herndon, VA VA 20171
+(1)703-793-0116
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Ranked #48 of 181 Restaurants in Herndon
Cuisines: Caribbean, Jamaican, Thai, Vegetarian, Healthy
Restaurant details
Reston, Virginia
Senior Contributor
43 reviews 43 reviews
27 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Poor staffing on weekends”
2 of 5 stars Reviewed December 2, 2013

Lack of awareness of "coupon books" sold for this area with specific location and address of the specific store meant coupon refused but then the staff suggested I try another location instead - like the one that closed in the next town. My contact with owner indicated less experienced staff had been duped by bogus coupons and he "did not recall" signing up for the localized area book by Attractions Dining and Value Guide. If he doesn't know it is easy to see why his staff is uncertain. His staff referral to another store is accepted and I will take my business the other locations.

  • Visited November 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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6 reviews from our community

Visitor rating
    3
    1
    0
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Santa Fe, New Mexico
Top Contributor
199 reviews 199 reviews
102 restaurant reviews
Reviews in 65 cities Reviews in 65 cities
224 helpful votes 224 helpful votes
“messed up order”
2 of 5 stars Reviewed October 30, 2013

Went here at the suggestion of my son for take out. Service was fast, but when we got to our destination, we discovered they had charged me for the proper order but what I received was another chicken sandwich which had bacon (which I don't eat.) This was very disappointing. Check your orders before you leave the counter. Then I would give this place a very good rating.

  • Visited October 2013
    • 5 of 5 stars Value
    • 2 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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