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“A pleasant welcome near Dulles Airport” 5 of 5 stars
Review of Homewood Suites Dulles International Airport

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Homewood Suites Dulles International Airport
3.0 of 5 Hotel   |   13460 Sunrise Valley Drive, Herndon, VA 20171   |  
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Ranked #7 of 20 Hotels in Herndon
San Francisco, California
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
“A pleasant welcome near Dulles Airport”
5 of 5 stars Reviewed May 17, 2013

We stayed in Suite 105 at Homewood Suites near Dulles International Airport. We were very pleased with the welcome we received and for the comfort and quality of our accomodations. Our only problem was with the HVAC system; it did not allow direct ventilation with outside air, uncooled ot unheated. My wife and I like fresh air!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    129
    71
    31
    6
    5
See reviews for
87
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Russian first
  • Spanish first
  • Any
English first
Mechanicsville, United States
1 review
3 of 5 stars Reviewed May 6, 2013

Rooms are not bad, rooms may need upgrade due to age. nice location good hard working staff. Would recomand staying at thsi hotel. We stayed for 1 night and stay was comfortable, break fast was Ok can improve on the menu. thank you

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, United States
1 review
5 of 5 stars Reviewed May 5, 2013

Excellent hotel. We enjoyed our stay fir three nights and our kids had a wonderful time. For our next trip, I will look for Homewood suites for both personal and business trips. The kitchen had all the necessary equipments. Also there were sufficient serving plates and silvers.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, VA
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 4, 2013

I wish I could give this 4 1/2 stars rather than 4 but I can't. The only thing keeping me from giving it 5 stars is the lack of a hot tub. The fellow at the front desk told me that the hotel was having to add lifts to the pool area to make the facilities ADA-compliant; the owners didn't want to spend the money to add a lift to the hot tub so they've closed the hot tub.

Still, the pool is very nice, as is the rest of the hotel. Rooms are always clean and well-appointed. On the few occasions I've had maintenance issues, those issues have been addressed promptly. Staff are always pleasant. I stay only on weekends, when there isn't an evening reception, so I can't speak to that amenity. The breakfast is always good -- hot and cold selections, a waffle maker, juices, hot drinks. I usually take a tray to my room and eat, but the common eating area is clean; the breakfast attendant doesn't let garbage sit around on unoccupied tables.

No worries about dinner; there are several restaurants and a grocery store within a mile's drive.

Ivan at the front desk was especially helpful. The echeck-in wasn't working so I called the hotel the day before my arrival as I like a particular room. Ivan was able to block that room for me and I had my preferred room on this stay.

Room Tip: Odd-numbered rooms face away from the highway and are quieter. Rooms ending in 13 are at the end...
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DIRECTOR S, Director of Sales at Homewood Suites Dulles International Airport, responded to this review, May 7, 2013
The Team at Homewood Suites thank you for your generous feed back and assure you best of our services at all times.
It so important for us to get feed back from our guests. Positive feed back gives us encouragement to do more and gives us the inspiration to exceed our guests expectations. The negative feed back is taken by us as a way of revisiting our policies and procedures and find ways and means to improve those areas so that wer can deliver the promise of total satisfaction to our guests.
Your comments have provided us with both of the above mentioned areas. We are sorry that you were not able to enjoy some of our facilities due to certain limitations, however we are glad that you enjoyed other services and ameneties.
We value your comments and assure you that your business is very important to us.
Thank you for staying with us and we look forward to welcome you back soon with our Homewood Style hospitality.
Thank you once again.
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WINDSOR
2 reviews
5 of 5 stars Reviewed April 21, 2013

In short, this facility provides everything one would expect from a hotel. The amenities are clean, fresh, well-maintained and well-groomed. The breakfast fare was very good and presented well. The greatest aspect of the experience, though, was with the staff. Everyone -- every opportunity to make an impression -- was warm and appropriately engaging and friendly. The fellow on the phone who I had to call to inform that my check-in would be very late was very good and friendly. That was the start of a string of excellent experiences with each person I came across -- the desk, the housekeeping staff, a fellow from maintenance, and the incredible breakfast hosts -- during my two days stay. If your needs for a hotel call for full kitchen amenities, then don't even think twice about it: make a reservation for this facility.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTOR S, Director of Sales at Homewood Suites Dulles International Airport, responded to this review, May 7, 2013
WOW......!
Thank you so much for your generous feed back. Our team at Homewood Suites Dulles by Hilton is committed in providing, problem free and comfortable stay, to our guests. We strive to do our best to exceed the guest expectation. Your comments are our guideline to further improve our services and amenities so that you feel at home with Homewood suites Dulles by Hilton.
We sincerely appreciate your business and look forward to welcome you back.
Thank you once again.
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VA
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 8, 2013

Very impressed with this hotel . . we were originally booked at the Embassy Suites nearby but they overbooked and made arrangements for our family (approx 25 people) to stay here. The manager, front desk staff, and the lady working breakfast (sorry, didn't get names) were very friendly and helpful. What also impressed us is that the manager during the time we stayed seems to take pride in the hotel and is a team player who works with the employees at the front desk, clearing tables at breakfast, etc.

Other good points are:
- Hotel is very clean
- Comfy beds
- Ceiling fans in bedroom (like home)
- Good breakfast
- Internet works fine
- Indoor pool and exercise room

We had no issues at all during our stay. The staff makes this hotel great, and they really make you feel welcome. We would definitely stay here again when visiting the area.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTOR S, Director of Sales at Homewood Suites Dulles International Airport, responded to this review, April 11, 2013
Thank you so much for your positive feed back. It is our honor to be your host Hotel in Dulles area and we assure you the best our hospitality spirit at all times. We do take pride in our team work and that is one of our best practices that translates into exceptional guest satisfaction. Next time you are in the area you know where to say HOMEWOOD SUITES DULLES BY HILTON.
Thank you once again and we truly appreciate your business.

Shaukat Saddozai.
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1 review
4 of 5 stars Reviewed April 6, 2013

We were very pleased with the accomodations. Our king suite was very comfortable. The staff was friendly, knowledgeable, and helpful. Location was great in proximity to the Dulles Airport. Our only complaint was that the hallway smelled of smoke. Our room was very fresh

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIRECTOR S, Director of Sales at Homewood Suites Dulles International Airport, responded to this review, April 11, 2013
Thank you so much for staying with us at Homewood Suites Dulles by Hilton. We are delighted that your stay with us was comfortable and problem free.
We are sorry for the inconvinience that you had to face due to smoke in the Hall way on your floor,but rest assured that every effort is made to keep this issue under control as much as possible.

Thank you for your business.

Shaukat Saddozai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dulles International Airport

Address: 13460 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Herndon
#9 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Dulles International Airport 3*
Reservation Options:
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Also Known As:
Homewood Suites Dulles International Airport Hotel Herndon
Homewood Suites Herndon
Homewood Herndon
Herndon Homewood Suites

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