We booked this hotel because of its proximity the airport where our daughter was returning from Africa. Rather than leave in the middle of the night, we decided to spend a weekend in the DC Metro area. The price we paid was excellent for what was promised but the hotel. There were three maintenance/repair issues with the room. The staff was extremely helpful and responsive. When the ice maker could not be fixed, the engineer, filled the bin with ice for us. I give the staff high marks. But we should shouldn't need these repairs in the first place. And it wasn't their fault there was a fire alarm while I was trying to take a shower and while the water would not get warm. However, that didn't make for a delightful stay. I would be willing to try this place again, but I can't give it a high score now. Oh, the bed was not good. It offered little support. And I could smell cigarette smoke in my hall. There are only a few smoking rooms, but one might want to ask for a floor with no smoking rooms rather than just a no smoking room.
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- Also Known As:
- Homewood Suites Dulles International Airport Hotel Herndon
- Homewood Suites Herndon
- Homewood Herndon
- Herndon Homewood Suites