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“Good for long term stay. Friendly staff. Clean rooms.” 4 of 5 stars
Review of Homewood Suites Dulles International Airport

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Homewood Suites Dulles International Airport
3.0 of 5 Hotel   |   13460 Sunrise Valley Drive, Herndon, VA 20171   |  
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Ranked #7 of 20 hotels in Herndon
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Good for long term stay. Friendly staff. Clean rooms.”
4 of 5 stars Reviewed July 20, 2011

I stayed in this hotel for 3 days each week from February to July of 2011. Overall, this is a great hotel. Free breakfast every day. Dinner every evening Monday to Thursday, including light beers and some house wines.

Each room has a kitchenette that is clean and well stocked. The bedroom is in a separate room, making this a true 'suites' hotel - unlike other hotels that call themselves suites because there is a stove in a bigger room.

I recommend Ned Devine's restaurant in the shopping center less than 1/2 mile away. Excellent steaks there.

Two complaints about the hotel.

1. Some rooms need to have the thermostats and HVAC systems replaced. They don't adequately cool the room. There are rooms with electronic thermostats - and these rooms cool better than the rooms with the old 'dial' thermostats.

2. The lobby area has a strong scent of curry. It's kind of obnoxious really. I think the staff must be cooking their meals there as none of the breakfast / dinner meals have that smell. I should tell you, however, that none of the rooms I ever stayed in smelled like that. All rooms are fresh and clean.

Fitness center has two treadmills, one elliptical and free weights with a bench.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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227 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 17, 2011

I stayed at this Hotel during the week of July 4th. This place is well kept. The front desk staff was friendly and helpful. Among the Hotel stuff, I have interacted with Sep, Ara, Meenu, Rick and Naveed and every one of them was nice and friendly. Even the Courtesy Van drivers, who are usually moody and whimsical as I have found elsewhere, were friendly.

This Hotel has a shuttle that offers free rides to any place within a 5 mile radius of the Hotel. This was of great advantage to me since my sole purpose of visiting the area was to attend a conference at the Hyatt Regency in the Reston Town Center area.

I did not check the Wireless Internet, their Wired Internet Service is free and fast.

Overall I was happy with this Hotel and the Staff and I would recommend this place. Among the Homewood Suites Hotels I stayed during the past year across US, this hotel would rate in the Top 5%.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rock Hill, SC
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2011

Large room, adequate "no additional cost" breakfast, quiet. No real issues. Good value for the money.

Minor negatives:

Air conditioner was a little noisy in our room, but not enough to complain.

Had to unplug the refrigerator at night as the compressor made a noise each time it started or stopped.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, West Virginia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2011

Stayed here for a month on business and was more than impressed with the staff's friendly attitude about everything. They went out of their way to help us with everything. Anything we needed - including sending the receipts to our accounting office for expense reports, helping with picnics, and quick rides to the office. The rooms are great with the kitchen and the staff does a great job keeping them clean with our long term stay stuff in their way. The fitness room has good equipment, but the hotel also has access to the Gold's Gym a half mile away. The area is great for walking and bike rides through the business park after hours. The pool is extra large compared to most small kidney shaped pools that are typical.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castro Valley, California
Top Contributor
209 reviews 209 reviews
64 hotel reviews
Reviews in 114 cities Reviews in 114 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed April 23, 2011

This is a nice Homewood Suites. Staff is helpful. Hotel is clean. Rooms are nice and everything was in good working order. Definately a place to stay when needing a room near the airport.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, IL
Top Contributor
169 reviews 169 reviews
31 hotel reviews
Reviews in 44 cities Reviews in 44 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 26, 2011

very clean, above average airport area hotel. plumbing in bathroom a little funky, but great lighting in there. Only wired in room and very weak. Unimpressed with that. Why not wifi in this day and age?

  • Stayed March 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edinburgh, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed January 15, 2011

We checked in for one night prior to an early monring flight at Dulles. The hotel is close to Dulles and provides a shuttle every 30 minutes. We had no real issue with our room. It was not as clean as we would have liked with dirty floors in the kitchen and bathroom. Because we were at the end of the corrider, we didn't have people walking past all night. But having stayed in Homewood Suites before, the bedroom door can be closed off from the living room, which provides fairly good insulation.

The check in staff was okay and the man that came up to our room to look at a bug we found crawling on the bedspread was very apologetic and seemed nice. The bug, by the way, was a seasonal bug that normally lives outside. No worries, but creepy none the less.

The main issue we have with this hotel is the kitchen staff, dining staff and facilities. They are AWFUL! The food is dreadful and the dining room is dingy as well as DIRTY! The lighting looks more like it should be in a gymnasium than a hotel gining room. Cold and stark. The kitchen door remained open during our meal and going up to the buffett, having to look into the chaos and debris piled up, not to mention the nasty odor, was sickening. The food was lukewarm and looked terrible. The fruit looked as if it had been sitting out for a week - all bruised and brown. The presentation was terrible. The staff seemed as if the could not have cared less. No one cleared the tables - just a dirty dish pan sitting next to the garbage can. No thanks.

We spoke to the manager on duty and she said she never goes into that area, so she was unaware! What??? Some manager!

We will never return.

  • Stayed January 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMKevin, Manager at Homewood Suites Dulles International Airport, responded to this review, January 24, 2011
We are sorry we were not able to provide you with the quality of services and amenities you are accustom to with Homewood Suites. We strive to give the utmost cleanliness to ensure you enjoy your stay as if you are in your own home. At Homewood Suites Washington- Dulles International Airport we put our guests comfort and satisfaction as a priority. Once again we apologize for any inconvenience or discomfort you may have felt in your stay and we look forward to having your business continue with us. I will be reaching out to you in order to make this right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites Dulles International Airport

Address: 13460 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Herndon
#8 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Dulles International Airport 3*
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Also Known As:
Homewood Suites Dulles International Airport Hotel Herndon
Homewood Suites Herndon
Homewood Herndon
Herndon Homewood Suites

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