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“Home from home!” 5 of 5 stars
Review of Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
2.0 of 5 Hotel   |   13845 Sunrise Valley Drive, Herndon, VA 20171   |  
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Ranked #6 of 20 Hotels in Herndon
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Home from home!”
5 of 5 stars Reviewed January 17, 2011

This self-catering establishment is a stone's throw away from Dulles Airport. It features clean and comfortable self-catering suites. I found it to be great value for money and homely. The staff were also most professional and friendly.

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, February 3, 2011
Thank you for your kind review, we strive to make out hotel your home away from home.
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145 reviews from our community

Traveler rating
    91
    34
    14
    3
    3
See reviews for
12
13
39
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 14, 2011

I accepted a job in the DC area in March 2010. I needed to start quickly, so I didn't have time to (and frankly, did not want to have to) go through the time-consuming, arduous task of quickly finding an apartment as well as all the furnishings to go in it, along with committing to a lengthy lease and setting up utility service.

Candlewood Suites to the rescue. I saw in an ad that this hotel was running a long-term residential special with no commitment. I was (and still am) waiting for my house back in Texas to sell. My partner is staying behind there to oversee the house while I continue working in my job and calling Candlewood my temporary home.

Living in a hotel long term? It might sound crazy, but my partner and I have both stayed in Candlewood Suites hotels in several places all over the country. (He works as a sign-language interpreter in Houston and is a regular guest at one of the Candlewoods there.) So we are both familiar with how this class of hotel is set up.

I don't need room service. My studio room gives me a minikitchen with full-size refrigerator, two eyes on a range, a microwave, a toaster, a dishwasher, and a coffee maker -- more than enough for my needs. I enjoy a comfortable (and sleep-inducing) recliner while I read or watch the flat-screen television. I have a desk with both wired and wireless Internet access available (the connection is stable most of the time, and the few times it's been problematic, technical support has almost always quickly resolved the problem). Housekeeping comes every week to clean the room and change the linens, and the laundry room with free washers and dryers is just down the corridor from my room.

I'm coming up on 11 months living here, and the staff have been kind and helpful. Whenever I've had a question, they have been quick to respond (twice now I've left my room without my key card, and the front desk staff have gladly made me a new one when needed).

The experience has been good on so many counts. As happy as I'll be when our house back in Texas finally sells, I'll be a little sad because I won't be staying here, so close to my job. This hotel is right off the Dulles Toll Road, making my commute to work almost always effortless. If you want a fancy hotel with a restaurant and bar and 24-hour room service, this isn't the place for you (as an independent and self-reliant person, I would avoid such places anyway). But if you need something solid and reliable with good value, by all means, come here. It's the best of both worlds of apartment living and having your own place.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, April 14, 2011
Dear rgw123, Wow! Your review covered it all. Thank you for taking the time to write, in details, your experience with us. We are happy to know that we are able to successfully accommodate all your needs. If in the future you need a place to stay again, you are always welcome to come back. Thank you for choosing to stay at Candlewood Suites Herndon!
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Spanish Fort, Alabama
1 review
5 of 5 stars Reviewed January 14, 2011

I was in a rough time in my life and the Crew at this Candlewood IS AMAZING!!!! They made sure that my daughter (infant) and I were safe and that nothing I needed... Rita and Peter are amazing people and if there is anything you need or that needs to be done in the room or anything they will try to get done for you... The Cleaning crew they have is the best in any hotel chain I have EVER stayed at. Everytime I need a place to stay in Dulles I WILL BE STAYING AT THE HOTEL WORTH STAYING AT!!! And that is Candlewood Suites Dulles Herndon....

  • Stayed February 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, April 14, 2011
It is such a delight to read your review, Mommy2mhymiracle! We strive to make evry guest feel safe and happy while they are in our hotel. Thank you for mentioning me and Rita. I'll be sure to tell the housekeepers how happy you were with their service too! We are looking forward to your next visit with us. Thank you for writing this review!.
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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 26, 2010

One of the best hotel stays we have experienced! Quiet surroundings, extremely friendly and professional staff and management that cares!
We'll be back! Again and again!

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, April 22, 2011
Dear traveller252525,

Im glad you have enjoyed your experience with Candlewood Herndon! Our staff is always looking to assist and make every guest feel comfortable while they're in our hotel. Thank you for the excellent review! We're looking forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed August 28, 2010

If you are at planning a business trip to offices around the western tip of Sunrise Valley Drive, the Candlewood Suites Washington, Dulles Herndon is an excellent place to consider and with good value too.

Dan (Weekend Manager) and the front desk staff provided excellent service during my stay @ Candlewood Suites. Keep up the good work, Dan!

Adrian
(Singapore)

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, April 22, 2011
All our staff, as well as Dan, is very much appreciative of your review Adrian. Thank you for taking the time to do this. We hope to see you again soon.
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Chelmsford, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 26, 2010

Room 209. At 10:30 pm I found 3 critters crawling on the sheets so I captured them and froze them overnight in a coffee mug for further identification. I stripped the bed and found nothing else so slept there that night. Bad decision as I was bit anyway during the night (blood smear on sheet was proof). I took the bugs to the front desk in the morning and the changed me to another room. I did an internet search and confirmed they were bedbugs. Also learned how hard they can be to get rid of. I carefully checked my new room but found no sign. I did not sleep well the rest of the week. The front desk told me they would have the exterminators in several times to correct the problem. I decided not to stay there the following week.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, September 23, 2010
We would like to thank this guest for bringing the pest problem to our attention. We all know these pests are very difficult to detect and eradicate. This problem was confined to this room and we took steps through extermination to remove the pests from this suite. We were glad that we were able to move this guest to another suite that was without incident. The hotel industry in this area as well as in many other areas of the country is working hard to combat this problem. We have a vigilant process of looking for this problem in all our suties to ensure that the guests do not encounter any problems of this type during their stay. It is unfortunate that this one slipped by but by no means is this common to our hotel.
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Chelmsford, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 17, 2010

Found 3 bugs on my bed (8/16/10) about 10:30 pm. Put them in a cup and froze them for later identification. Since it was late I decided (foolishly) to stay in that room so I stripped bed and found nothing else so put a couple of sheets back on and slept. In the morning I found a blood smear so I guess I got bit anyway. I notified the hotel staff and they changed my room. I stripped the covers off that bed and found no evidence but admit that I'm nervous about sleeping there tonight.
Note: I've stayed in the hotel for years and this is the first time I've ever had such a problem.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Washington, Dulles Herndon 2*
Number of rooms: 133
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites

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