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“Decent rooms - EXCELLENT staff” 4 of 5 stars
Review of Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
2.0 of 5 Hotel   |   13845 Sunrise Valley Drive, Herndon, VA 20171   |  
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Ranked #3 of 20 Hotels in Herndon
Certificate of Excellence
Georgia, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Decent rooms - EXCELLENT staff”
4 of 5 stars Reviewed June 24, 2009

We stayed here only 1 night while moving to the US from England. The front desk staff (Yusef and Peter) were wonderful. Helpful, talkative and kind. The room, while comfortable, was a bit dated and in need of upgrading. the cabinets were slightly water damaged in the kitchen. The sofa bed linens only include 1 pillow; rather strange. but I am sure if we asked for one we would get one. No real complaints.

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, June 1, 2011
Thank you for your review bblawson! We hope you will get to try us out one more time when you are back in the area again, especially because we have renovated our hotel not-so-long ago. I am happy our staff made a difference during your stay. Looking forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    131
    38
    15
    4
    4
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21
19
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122
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Scotland, UK
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 22, 2009

Agree with previous reviews incredible value, good facilites and close to airport. Due to our travel plans we wanted to stay close to airport but visit Washington DC. Easy enough if you have car.

Would Recommend

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
177 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed February 13, 2009

I've stayed here before and was delighted to get it again through Priceline. Nice bed ! full size Refrig, , microwave..
eating area.. dishes, pots/pans et.c.. Nice details like paper towels , free newspaper, coffee in the morning and dishwasher ! Clean.
This particular stay... the hairblower and the microwave didn't work ! wild. But usually that's not the case. Linens nice, towels nice.. snack room with an honor system. Laundry facilities.
In a neighborhood with absolutely everything, but you'd need a little direction if you don't have a gps.
I was told by front desk clerk I had to plug in a cable to hook up to internet, but not true..it was WIFI .
It was very empty which made it quiet. If you are not familiar with this type of facility, you should know there are no services.. no maid service, no garbage take out.. and then again, no interruptions.

  • Liked — TELEVISION, BEDDING AND KITCHEN
  • Disliked — Microwave and hairblower blew out, but this is , I think, unusual
  • Stayed January 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
49 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed December 6, 2008

We booked this hotel for 3 nights for $136 (incl. tax) via Hotwire. After we checked in, we were convinced this was a steal.

This hotel is similar to Extended Stay America hotel. Both come with fully-equipped kitchen. The honorary cupboard is stocked price-competitive breakfast items, snacks, frozen meals and drinks. Guest self-laundry is free (Yes, you don't need to bring coins.) Better yet, its internet connection is free (either wired or wireless).

Room was clean and the bed was comfortable. TV is 27" HD LCD. You can check out free DVDs at the front desk and play them at your room. We stayed at the 4th floor near corner, so we didn't hear lots of noise from next door.

  • Liked — Comfortable bed, fast internet connection
  • Disliked — Only one elevator
  • Stayed November 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Los Angeles, CA
2 reviews
1 of 5 stars Reviewed December 17, 2007

I stayed there last week. There were a strong illegal drug odors in my room. I would not recommend this hotel to anyone!

  • Stayed December 2007, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highlands Ranch, Colorado
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 14, 2007

Very friendly staff when I came to check in! I was very impressed with their recommendations and all. The room was quite comfortable and was equiped with all the necessicities that one would want. A fridge, stove, microwave and a dishwasher. Mind you room service was not that offered there, but if you need some items they are always able to accomidate your needs. Pantry is a cute plus to this place and is great to have some items that you would want.

I was on the second floor room 207 to be exact, and on there for business. I had a pacer at 2:30am as well had a snorer next door, that was only heard if I was at the computer. The heater was a combo heater/air conditioner. I found that one needs to blast the heater and then turn it off. If you don't you will hear it rattle all night long when it starts up a second time! The bed was very comfortable and nice.

Free Soda, popcorn and wired internet connection is offered at this place which is really nice. Sodas are only $0.50 a can so that is a really nice deal! In all I enjoyed my stay and enjoyed the staff!

  • Liked — Friendly staff! Nice and comfy beds!
  • Disliked — Thin Walls and floors! Noisy ac/heater combo!
  • Stayed November 2007, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garland, tx
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 8, 2007

It is not perfect, but I like it better than the Homestead Suites in the area. The room was clean and the bed was amazingly comfortable. I also liked having an easy chair.

The best feature was that the Internet bandwith was excellent and it was free.

The kitchen was adequate for what I needed. Stocked well -- even had a wine bottel opener.

It has an excercise room, but I did not get a chance to use it. The laundry room looked clean.

I did take advantage of their honorary pantry. It had excellent choices and the prices were very good. Nice touch.

The staff were also very nice and helpful -- except for one time that a lady wanted to let me in at 1 am. I tried to call the attendent, but she refused to come to the front. I ended up letting the lady in (who couldn't speak english) and told the attendent that I was washing my hands of it. She had a whatever attitude. So if security is important to you, it is something to consider.

There are some negatives. The location was not ideal. I like to be able to walk to restaurants. You have to walk over a mile if you want that.

If you like to sit outside and read like I do, you will be disappointed here. The Homestead had a very nice lawn. This place has a tiny gazebo and limited shade.

It's not perfect, but it is good enough that I have already booked it for my next trip.

  • Liked — great Internet bandwith.
  • Disliked — location
  • Stayed September 2007, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Herndon
#9 Romantic Hotel in Herndon
#9 Family Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Washington, Dulles Herndon 2*
Number of rooms: 133
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites

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