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“We found a Diamond!!” 5 of 5 stars
Review of Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
2.0 of 5 Hotel   |   13845 Sunrise Valley Drive, Herndon, VA 20171   |  
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Ranked #3 of 20 Hotels in Herndon
York, PA
Top Contributor
157 reviews 157 reviews
17 hotel reviews
Reviews in 48 cities Reviews in 48 cities
53 helpful votes 53 helpful votes
“We found a Diamond!!”
5 of 5 stars Reviewed June 8, 2014

Returning to USA after a month long vacation, we were thrilled with the Candlewoord Suites near Dulles.

We had used the Park and Ride option, which was very reasonably priced. Our car was undamaged during the 4 week stay in their parking lot.

Upon arrival at the hotel, David, the receptionist was exceptional. Our room was large, nice kitchenette, with full size refrigerator and microwave, stove, sink and dishes, utensils, coffee pot, etc.

Free wifi, free use of laundry facilities and fitness center. Surprised by the thick towels and washcloths, very comfortable bed, comforter and pillows.

Lending library of books and DVDs, and a "Candlewood Cupboard" with plenty of choices for food and snacks. ( healthy choice, Bertolli selections, yogurt, muffins, hamburgers, variety of beverages, cereal, popcorn, chips, snacks, complimentary coffee 24/7, all on the honor system to pay cash or add to your bill.)

A great place to stay if you're in town on business for several days or weeks - it has everything for the traveler.

Experience and amenities were so great, we will "seek out" Candlewood Suites for future accommodations for sure.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, June 10, 2014
Dear Valerie S.,

We appreciate the wonderful feedback you left for our hotel about your recent visit. Our Park and Fly package is a great value allowing you to leave your car in our premises for up to 30 days. Glad you liked the wonderful amenities we offer in our hotel. We hope you get to stay with us a little longer next time you are back in the area. Thank you for staying at the Candlewood Suites Washington-Dulles!
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154 reviews from our community

Traveler rating
    99
    35
    14
    3
    3
See reviews for
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98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed May 23, 2014

I have been staying at these hotel for quite sometime now. They have very nice room for the price and excellent staff, far better that some of the 4 star hotels I have been staying in. This hotel is just 5 mins away from my office and located at the convenient location.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, June 5, 2014
Dear Fahad,

It is such a great compliment to be compared to 4-star hotels. We want to better serve you so please do not hesitate to let us know how we can improve our services. Thank you for your wonderful review!
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Long Branch, New Jersey
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 21, 2014

We only spent the night here on our way to Richmond for the weekend but when we got in to our room we were quite surprised about how nice it was. We had a kitchen and the room was very spacious. I booked this hotel on hotwire and for the price that I paid it was an amazing deal. I would definitely stay here for multiple nights if I am ever in the area.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, June 5, 2014
Dear Nadinehurd2,

We appreciate you taking the time to write us a review. It is a delight to hear that we have surprised you with the size and quality of our suites. Our housekeeping team takes their time in cleaning each guest rooms ensuring everything looks wonderful when you check in. We are looking forward to your next visit with us! Hope to see you again soon.
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Shanghai, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2014

No one clean our room .First day they said that the house keeper had one day off.The second day they said we just stay less than one week ,they did not provide the room clean service.So bad hotel services.
And they have not shuttle service,it's very inconvient for us.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 20, 2014
Thank you for taking the time to let us know about your experience with our hotel. We apologize for failing to exceed your expectations of our hotel. Please be reminded that even though we offer weekly housekeeping service in our hotel, you are always welcome to ask for extra towels or other amenities at the front desk. Also, we can work with a local transportation company to provide any shuttle services you need at a small fee. We hope you will give us another chance to be of service to you again in the future.
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 25, 2014

Candlewood in Herndon, VA is the best hotel of which I had ever stayed in. The hospitality is super they have always been there to cater to my needs and I considered them as my extended family. A+++ rating for this hotel will always stay with them when I am in the area.

Room Tip: Katie, Dan and Princess the Managers will always make the best accomadations for you just ask for th...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 20, 2014
Hello Val P! Thank you for giving our hotel a good rating. We are happy that we were able to cater to all your needs during your recent stay. We love all our guests!!! Out primary goal is to make you feel at home when you are "away" from your home. Glad we made you feel like a part of our family. Hope to see you again soon!
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

All the staff was so nice from cleaner to manager..
Especially Katy the receptionist. She is helping and all of her team..
I have the nice time there .. I hope to come again there. The difficult thing is that there is on shopping center around .. Except one about 25 mins walk..

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 20, 2014
Thank you for writing a review about your stay AbdulAziz A! We are delighted to hear that our team members were very helpful to you during your stay. Our hotel is only a mile away from the nearest shopping center that offers a variety of restaurants and establishments. A lot of the restaurants in this area also offer delivery service. We hope to be able to serve you again in the future. Looking forward to your next visit with us.
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2014

Had a fantastic stay at this hotel and was amazed by the quality of its service. The room was spacious, had a kitchenette with a stove and dishes, and a nicely stocked bathroom. Bed was large and comfy. Staff were friendly and helpful. When we had heavy snow one day they provided several snow shovels and an ice chipper for guests. Adjoining the hotel lobby was a room containing snacks and beverages you could purchase and complimentary coffee. Use of the gym and laundry machines was free. The price I paid was an incredible value. This may be the best hotel I've seen in the DC area.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, March 12, 2014
We appreciate the wonderful feedback you have left us about your recent stay in our hotel. We are happy to hear that we were able to provide you a superb service and that you consider us as the best hotel you’ve seen in DC. We hope you will visit us again in the future. Thank you so much for taking the time to write us a review.
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Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Herndon
#5 Business Hotel in Herndon
#10 Romantic Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Washington, Dulles Herndon 2*
Number of rooms: 133
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites

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