I lived at the Herndon Candlewood Suites for an extended period (over a year) and so I know it very well. The entire staff was professional, friendly and very accommodating. This includes the management, front desk staff, housekeeping and maintenance. The folks at the front desk always greeted me with a genuine warm smile and friendly demeanor. When I had special requests the management was always willing to work with me. Maintenance was quick and unobtrusive. The housekeeping staff was friendly and efficient. The facilities were clean, the parking lot convenient and ample spaces, and the hotel is in a very nice and safe area. The only reason I did not give a "5" rating is that some of the furnishings were marginal (specifically the recliner and the electric stove top). That being said, I had an exceptional experience and would not hesitate to make this my first choice when visiting Herndon.