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“Excellent choice, contemporary classic, clean facility, friendly staff, free laundry, even in room dvd/vhs and free movies.” 4 of 5 stars
Review of Candlewood Suites Washington, Dulles Herndon

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Candlewood Suites Washington, Dulles Herndon
2.0 of 5 Hotel   |   13845 Sunrise Valley Drive, Herndon, VA 20171   |  
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Ranked #2 of 20 Hotels in Herndon
Certificate of Excellence
Raleigh NC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent choice, contemporary classic, clean facility, friendly staff, free laundry, even in room dvd/vhs and free movies.”
4 of 5 stars Reviewed July 24, 2012

Aside from the above, the energy is very good here. I do not know if everyone understands that, but it is a big deal to me.

I travel on business more than half the year so finding the right place is important to me.

The beds and sheets are comfortable. Everything i need is here, even a surprise two-sided microwave container -plus popcorn - in the micro when i opened it. It was better than chocolate on the pillow in other hotels. The studio apartment is roomy, has a comfortable recliner, too. The desk area has multiple outlet receptacles, a standard chair plus an office style chair. There are two phones, a laundry basket, and plenty cookware / utensils. The dresser is generously sized and nothing feels skimpy.

After the last fiasco at Aloft Dulles, I am pleasantly surprised and grateful to have found this place!

The clock did not work properly and was replaced without an attitude (what more can one ask for?).

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, September 3, 2012
Thank you for a wonderful review BJMillerRaleighNC! I am thrilled to hear you enjoyed your stay with us. We do our best to provide clean, comfortable rooms where you can feel at home. It is good we achieved that during your stay. Please come back and see us again next time. Looking forward to being of service to you in the future.
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184 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Roswell, Georgia, United States
1 review
3 of 5 stars Reviewed June 15, 2012

The staff is very nice and friendly (specially Princess from the front desk). The hotel is clean and close to restaurants, groceries and movie theater. If you are looking for a place to stay in for a long term or even a short term, this is it.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, September 3, 2012
Thank You Patricia D for taking the time to write us a review. I am glad you had a good stay with us and that our staff made you comfortable while you are here. We hope to see you again soon!
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Orlando, Florida
1 review
5 of 5 stars Reviewed May 30, 2012

I'm a medical professional that travels throughout the US. I have stayed in my share of hotels and this particular hotel is one of the best. Everything from the location to the staff is amazing!! I would recommend this hotel to anyone visiting the area... I plan on returning in November for a family vacation and this is the place that we will stay!! I can not thank the staff enough (especially Princess) for making my 6 month stay enjoyable!! Family and pet friendly environment!! My company will continue to utilize this hotel for all other corporate stays!!! Thank you Candlewood staff for the terrific service that you provide!!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, June 20, 2012
I appreciate your review Claudine R! The Candlewood Suites Herndon team is here to ensure that you have a wonderful stay at our hotel. I am glad we achieved that during your stay. I will make sure Princess and the team gets to read your review. Thank you for your recommendation on Tripadvisor, we are looking forward to serving you and your company again in the future.
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1 review
5 of 5 stars Reviewed May 25, 2012 via mobile

Central Hotel, good neighborhood, excellent service, nice rooms, business center, laundry washing possible, fitness center, wireless, free movies at the desk, air conditioning. Behind the house is a fully equipped barbecue place for everyone to use. Everyone was helpful and friendly. I had a very nice 8-night stay!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 30, 2012
I appreciate your review SalsaMina. I am happy you had a nice stay and that you were able to take advantage of our wonderful amenities. Thank you for giving us the opportunity to serve you. Please keep us in mind next time you come to the DC area in the future.
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Herndon, Virginia
1 review
5 of 5 stars Reviewed May 14, 2012

Excellent hotel fantastic and very friendly staff. Princess is incredable front desk. The staff become like family I love this place. I travel a lot and usually stay at five star hotels which is great. This is not a five star hotel but the staff and front desk make it one with how they treat people and are so friendly. I could not recommend any where more for long term stay.
Dennis M. Butts Chairman/CEO Military Comm Networks, Inc.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 28, 2012
Thank you Dennis B for posting a positive review about our hotel. As an extended stay hotel, we don't offer all that a five-star hotel offers but we do our best to provide clean rooms and excellent service at all times. I am happy that you enjoyed your stay with us and that you consider us like family. I'll be sure to pass along your good comments to the whole staff.

It was a pleasure having you in our hotel and we hope you'll come stay with us again in the future. Thank you!
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Ormond Beach, Florida
2 reviews
5 of 5 stars Reviewed May 3, 2012

The rooms are clean and spacious. The kitchen was clean and well equipped. Bathroom was clean and well maintained. Sheets and towels were clean and free of hair and spots. The pantry was well stocked and surprisingly low priced, I don't think above retail price. I didn't use the gym, laundry, or movies.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 25, 2012
Thank you John P for posting a review on Tripadvisor. It's great to know you had a pleasant stay at our hotel. We are very particular about the cleanliness of our suites, and I am glad you took notice of it. Please come back see us again soon. Looking forward to your next visit with us.
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michigan
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 27, 2012

I had a choice of any IHG property on my recent visit for a week long conference in DC, Since I have stayed in Herndon before and know how their public transportation is I chose to go back, then the question was did I need maid service daily or would I be better off with a fridge and microwave? Since I choose the fridge and micro, I chose Candlewood Suites, since I am confined to a power wheel chair I called the day before and spoke to Peter the GM advised him that he had a guest (ME) that requires a little more attention then the normal guest. He assured me that all WAS GOOD, and he was appreciative of my words. Check in was a blast, they responded as rolling out the red carpet, they were quite accommodating.My first room I was only in for approx 8 hours, I like my Igloo's, I keep my home at a constant 68F, and I could not get the room down below 77F so there was a room change at 10:55pm the first night, forget about the desk clerk leaving at 11PM, she totally stayed and helped with the move. The rest of the week was AWESOME, being able to spread out stuff on the table was awesome!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cndlherndon, General Manager at Candlewood Suites Washington, Dulles Herndon, responded to this review, May 25, 2012
Thank you for choosing Candlewood Suites edog152! I am glad we were able to provide the accomodations you need during your stay. We like to make our guests feel at ease while with us and I am happy that we were able to find you a more comfortable room during your stay. Our team members are committed to providing excellent service at all times. And so, any time you need anything--no matter what time it is, rest assured that we will take care of all your needs. We hope you will keep us in mind next time you come to the DC area. Looking forward to being of service to you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Washington, Dulles Herndon

Address: 13845 Sunrise Valley Drive, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Herndon
#8 Family Hotel in Herndon
#10 Romantic Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Washington, Dulles Herndon 2*
Number of rooms: 133
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Washington-Dulles Herndon, located in the Dulles Corridor minutes from Dulles Airport IAD and Metro, is an extended stay hotel convenient to all Washington, DC Northern Virginia area attractions, government and businesses.The Candlewood Suites Herndon provides fully equipped kitchens, free high-speed Internet, local phone calls, fitness center, guest laundry, and business services. Close to over 40 restaurants, if you want to enjoy a meal in your suite, the Candlewood Cupboard offers breakfast items, snacks, frozen meals and drinks.Government, contract and military travelers are welcome at the per diem rates. The Dulles Candlewood Suites is a great business location, situated near Herndon and Reston companies such as AOL, Verizon - MCI, IBM, Sprint - Nextel, Siemens, Lockheed Martin, Northrop Grumman, Raytheon, Sage, SAIC, EDS, Accenture, Computer Associates, General Dynamics, BAE Systems, Learning Tree, Deltek, L3 Communications, and Net Master Class. The Candlewood Suites Dulles is 3 miles from the Air and Space Museum s Steven F Udvar-Hazy Center. Shoppers are near the Dulles Town Center Mall, Tysons Corner, and Leesburg Outlets. Enjoy the extensive amenities at the Candlewood Suites Washington. ... more   less 
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Also Known As:
Candlewood Suites Washington, Dulles Herndon Hotel Herndon
Candlewood Suites Herndon
Candlewood Herndon
Herndon Candlewood Suites

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