My stay although business related and long term was very enjoyable. I was a guest there for OVER 2 years. The head of housekeeping Marta went above and beyond to make sure I was comfortable. She not only was very professional, but very helpful with any request, always happy & friendly & had a smile on her face. The housekeeper assigned to my room- Lorena was EXCELLENT ! I never had any issues with anything & VERY HONEST ! Princess at the Front desk - always asked if anything was needed, how I was doing, always made time to make the stay like a family environment, was always efficient - If there was any problem it was immediately addressed. Would stay again in a heartbeat ! Annia & Melody at the Front Desk always very nice & willing to do whatever to make my stay comfortable & always friendly. Actually, was sad to have to leave after making such wonderful new FRIENDS !