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“Excellent experience post flight” 5 of 5 stars
Review of Staybridge Suites Dulles

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Staybridge Suites Dulles
3.0 of 5 Hotel   |   13700 Coppermine Road, Herndon, VA 20171   |  
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Ranked #8 of 20 Hotels in Herndon
Kathmandu, Nepal
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“Excellent experience post flight”
5 of 5 stars Reviewed May 24, 2013

I just finished a 25 hour journey from Asia to the US travelling with pets. I was exhausted and very anxious for a hot shower and the chance to be horizontal (no flat bed seat on plane for me!). This is an EXCELLENT choice. I arrived to find people sitting in the restaurant area with beers and burgers and assumed this was some private party - but no, this was happy hour for the guests. Ok, I will be honest, this isn't a gourmet experience, but it's such a nice touch and it's all complimentary, so you can't fault them for not having a michelin star chef! A nice array of fresh cut veggies and dip for those of us who didn't find the warmed-up burgers appetizing and beer and wine - unltd refills!
Room was large and comfortable with a well appointed kitchen. Although staying one night, I wasn't in the mood to do any cooking, but there was a small stove, a microwave, large fridge, coffee maker with supplies and a toaster. Grounds were nicely maintained with dog poop bags supplied. And the staff were very friendly and helpful. Free wifi and free breakfast - it was good value for money. Would definitely stay here again and recommend to friends.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, May 28, 2013
Dear Karen R,
Thank you for providing feedback regarding your recent experience! I'm happy that the Staybridge Suites in Herndon-Dulles satisfied your needs while traveling and that you had the opportunity to partake in one of our Socials that run Tuesday through Thursday each week. It sounds as though you experienced our Grill night that takes place each Wednesday during the summer. We grill our hamburgers outside in our pavilion by the pool, which is also available to all of our guests. At times it can be challenging to keep the burgers fresh as our Socials can be very busy and other times our guests choose to dine out and the Social is not as busy. We take pride in our property and our staff goes above and beyond to make each guests stay memorable. I hope we are able to welcome you back on your next visit!

Kind Regards,
AprilJ
Operations Manager
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184 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Chelsea, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

This one is a gem and I would stay here again if ever going back to Washington D.C. We went in mid-May of this year and considering that most of the hotels in the D.C. area went from expensive to very expensive to please-sacrifice-your-first-born expensive, for the amount we paid we got .. a clean, comfortable mini-apartment with a kitchen, which was very quiet, access to a free shuttle that would take us to (and pick us up from) the Herndon-Monroe park and ride, from which we could pick up a commuter bus to the West Falls Church metro station and be able to get on the subway, a pretty good free breakfast every morning, a social-hour with food and free beer and wine that could easily stand in for dinner Tues-Thurs, a nice pool (though it wasn't open yet .. not till Memorial Day), desk staff that was great in helping with anything (including lending a basketball to shoot some hoops). Even the king size bed was firm, which is a big issue for me since lots of hotel beds are too mushy for my taste. For $119/night it was way better than the Comfort Inns we stayed at (which were around $100/night). I plan to stay in this hotel suite chains on future trips wherever possible. The shuttle was one of the best things because it allowed us to do day trips into Washington DC. I've stayed in DC before and it is 1) hard to drive in, 2) expensive to get a room, 3) hard to find parking and if you do you get gouged for your pains.

Room Tip: We had a suite above the desk, which we did hear noise from the lobby below, but it wasn't that...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, May 24, 2013
Dear Michael C,
Thank you for taking the time to tell us about your experience at the Staybridge Suites Herndon-Dulles! I'm so glad you found our newly renovated suites spacious, well equipped and welcoming. I will let the staff know the service they provided to you made a positive impact during your visit. The staff takes great pride in the property and ensuring a positive guest experience. Intercontinental Hotels Group (IHG) has a large range of brands including the Holiday Inn/Express, Crowne Plaza and Indigo that are sure to make any of your future visits memorable if a Staybridge Suites is not close by. Thank you again for choosing to stay with us, we look forward to welcoming you back on your next visit to D.C!

Kind Regards,
AprilJ
Operations Manager
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newcastle england
Top Contributor
61 reviews 61 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 15, 2013

We had been staying in a central Washington hotel for a few days and had an early morning flight out of Dulles the next day. Rather than worry about traffic to the airport in the morning we decided to spend our final night in an airport hotel.
We could not have made a better choice!
On approaching the suites we were impressed with how clean everything looked and the lay out of the buildings.
We were met with a warm, welcoming reception and helpful information. Additionally, we were given a leaflet listing the many facilities the complex had to offer - fitness centre, pool, laundry etc, even complementary beer, wine and light fare Tuesday to Thursday. Unfortunately our stay was on a Sunday so we weren't able to partake!
Our accommodation was a one bedroom suite - large clean and comfortable. It had every amenity we could want or need except for a safe. We did find this a little surprising considering everything else was provided for. When staying in an airport hotel visitors are usually carrying passports, travel documents etc and certainly we like to feel they are secure. It was not a major concern as we did not leave the suite. However if we had been going out for a meal we may have been a little uncomfortable about this particularly as we were on the ground floor.
The breakfast next morning offered plenty of choice of hot and cold dishes. The tableware was all disposable which surprised us at first, but on reflection is more hygienic than conventional crockery.
Our complimentary shuttle arrived "on the dot". The driver very pleasant and helpful even at 7am!
The airport is very close but we experienced no aircraft noise.
So very glad we chose to stay here! Good accommodation, nice breakfast, helpful staff and able to have a relaxed evening before our long flight the following day.

Room Tip: If you have a lot of luggage would recommend asking for a ground floor room.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, May 17, 2013
Dear anneNewcastleEngland,

Thank you for taking the time to provide us feedback regarding your recent stay with us! I'm happy the staff was attentive and helpful, they have great pride in our hotel and always strive to make the guest experience memorable. The next time we have the opportunity to welcome you back, you can find the safety deposit boxes at our front desk which are complimentary to all of our guests. Thank you again for choosing to stay with us, we hope that you stay with us again on your next visit to the U.S.!

Kind Regards,
AprilJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2013

Large double bed/double bathroom suites for a really good price. Price didn't reflect quality as everything in the room was of a high standard. Staff couldn't have been more helpful, in particular, the courtesy bus service which happily took me to and from several locations around the hotel, such as NASM U-H, Dulles airport and the Herndon bus station. They even picked me up from the airport early in the morning well before check in time and offered the breakfast.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, May 14, 2013
Dear Andrew J,
Thank you for taking the time to tell us about your recent experience at the Staybridge Suites Herndon Dulles! I'm happy that you enjoyed our newly renovated rooms and that you were able to utilize our shuttle bus that runs within a 5 miles radius of the hotel. Our team truly cares about the guest experience, I will be sure to let them know that their efforts do not go unnoticed! Thank you for choosing to stay with us, we hope to welcome you back on your next visit to the U.S.!

Kind Regards,
April J
Operations Manager
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Basingstoke, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 8, 2013

I paid a little extra for the superior room and got a 2 bedroom apartment. 2 bathrooms, 2 bedrooms and 3 40" TVs. Room was a great price and very comfortable and quiet. Breakfast, although not up to too much it is free so is adequate. Although I would only rate this as 3 star in US you would struggle to get this quality in a 4 star in many parts of the airport. Only thing to note (and not by any means a negative point) is that there are people who actually live here. This means that you have to carefully pick the times to use the free washer/dryers and internet service as residents seems to always be using these during the day time. Would certainly use again as I have paid much more to smaller accommodation. Would certainly use again.

Room Tip: Back of the hotel on a corner as theses are very quiet at night. Note that there is a school behind...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, May 14, 2013
Dear Strasman,
Thank you for taking the time to provide us with feedback regarding your recent stay! I'm happy you felt comfortable during your business trip as our large suites offer a very welcoming environment. As you noted we do have many guests staying with us who have been here for several months. Many are here on business assignments, or are being relocated or are going through a remodel on their own home. That is what makes our hotel perfect for these guests as it truly is a home away from home for them as we offer many of the same conveniences. Thank you again for choosing to stay with us. I hope when are back in the U.S. that we have the opportunity to welcome you back!
Kind Regards,
April J
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 8, 2013

I stayed here with my daughter while in DC for a conference and what a lovely hotel. We had the 2 BR 2 BA room and it was nice that we each had our own space. Decor was completely updated with one BA having a walk in shower with glass tile and glass door and a large walk-in closet. Each bedroom had a flat screen TV on the wall as well as another in the living room. Nice comfy sofa with a built in chaise lounge. Kitchen had a 2 burner electric cooktop with no oven but there was a microwave built it. Nice sit up bar in the kitchen as well as a desk nearby and also a desk in one of the bedrooms. Breakfast was a cut above most free BF offers at other hotels. This was a full hot breakfast buffet. One morning we had scrambled eggs and bacon and the other eggs and biscuits and sausage gravy. Make your own waffle station is always available as well as lighter selections like bagels, yogurt and oatmeal. I will definitely return to this hotel. I have stayed at 2 other Staybridge suites in Atlanta and this one was a cut above those. The rate was VERY fair for a 2 BR 2 BA $105 plus tax per night including free Wi Fi and a hot breakfast, can't beat that. Our conference was at another very high end hotel 3 miles away and they wanted a group rate of $149 for a standard 2 bed room plus they charged $10 extra per night for WiFi and no free breakfast. This was far superior.

Room Tip: I would ask for a ground floor room next time. No elevators to the second floor and since we had a...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, May 14, 2013
Dear SueZQpon,
Thank so much for taking the time to tell us about your experience at the Staybridge Suites Herndon Dulles! I'm happy that you felt comfortable in our newly renovated suites. The staff always strives to make our guests feel at home and that includes the breakfast we offer each morning. We love to give our guests variety when enjoying our hot breakfast buffet. We hope to welcome you back soon for the opportunity to say "Hello!" at one of our Socials during the work week! Thank you for choosing to stay with us!
Kind Regards,
April J
Operations Manager
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New York City, New York
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 15, 2013

We were travelling with family of six people visiting washington DC during cherry blossom festival.

We all wanted to stay in same room but i could not find large suites so i booked this one. We booked two room queen suites but they upgraded us to two room with one king and two queens bed room.. Its like a 2BD room apartment with living room and full kitchen.

we stayed there for 3 nights.. It was fun! Breakfast was good too.. Items include breads, oat meal, cereals, scrambled eggs, boiled eggs, hot waffles, some kind of meat( i dont eat meat so not sure).. They also had salsa.. Very nice selection..

It was really a value for money. Staff was really nice. Line for waffle making was long so a staff member offer to make additional waffles in kitchen and then serve us.

Room were very clean and spotless.. We cooked dinners for 2 nights.. so kitchen has all the things..

If i will be travelling in a big party, i will be back again..

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, April 17, 2013
Dear yashmi,
Thank you for taking the time to provide us with great feedback regarding your recent stay with us!

I'm so glad you enjoyed our recently renovated rooms and that the full kitchen had everything you needed to make you feel at home. I'm happy you mentioned our staff, they truly care about our guests and take every opportunity to provide a welcoming atmosphere. I will be sure to tell them that their efforts do not go unnoticed by our guests!

Thank you again for choosing to stay with the Staybridge Suites Herndon Dulles. We hope to welcome you back on your next visit!

Kind Regards,
April J
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Dulles

Address: 13700 Coppermine Road, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Herndon
#6 Family Hotel in Herndon
#13 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Dulles 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Staybridge Suites Herndon/ Dulles is conveniently located 4 miles from the Dulles Airport and 25 miles from downtown Washington DC, with easy access to the Dulles Toll Road (Route 267), I-495, Route. 28 & Route 66. The hotel has a free airport shuttle that operates daily within a 5-mile radius from 6:30 am to 10:30 pm. Enjoy our extended stay hotel with exterior guest suite entrances and spacious one bedroom and two bedroom/two bath suites. Stay connected via our free high-speed Internet access in each suite and the business center. At this Staybridge Suites, relax by the outdoor swimming pool, exercise in our fitness center, shoot hoops in the SportCourt, or grill on our BBQ. Pets allowed for fee see pet policy. Join us daily for a complimentary hot breakfast buffet. Join us for The Social Tuesday - Thursday evenings for complimentary beer, wine and light fare. Shop nearby at Tysons Corner, Fair Oaks Mall, Reston Town Center, and Leesburg outlets. The hotel is convenient to numerous businesses, the Smithsonian museums, battlefields and wineries located in the Washington DC area. Whether staying for business, pleasure or relocation, the caring staff at the Staybridge Suites Herndon/ Dulles is ready to welcome you! Get comfortable while visiting the Herndon, Reston, Chantilly, and Dulles Airport areas. ... more   less 
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Also Known As:
Staybridge Suites Dulles Hotel Herndon
Staybridge Suites Herndon
Dulles Staybridge Suites

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