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“Good value - more than a hotel room!” 5 of 5 stars
Review of Staybridge Suites Dulles

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Staybridge Suites Dulles
3.0 of 5 Hotel   |   13700 Coppermine Road, Herndon, VA 20171   |  
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Ranked #8 of 20 Hotels in Herndon
Richmond, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Good value - more than a hotel room!”
5 of 5 stars Reviewed April 6, 2013

We stayed here overnight before an early early AM flight out of Dulles. The rate was affordable, the room(s) were really big and the sheets and mattress were comfy. We were able to park in front of our unit and although we weren't able to use some of the amenities, breakfast was part of the deal. One kid got one room, one kid slept on the pull out and we got the "master". Would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, April 8, 2013
Dear Sarah G,
Thank you for taking the time to provide us with feedback about your recent stay! I'm glad you enjoyed our newly renovated rooms and that the accommodations were a great match for your family. We hope you will come back to stay with us when you are in the area again to take advantage of not only our complimentary hot breakfast but also our evening Social we offer three days a week. The summer is great to utilize some of our outdoor amenities such as the basketball court or seasonal pool that will open Memorial weekend until Labor Day.

Thank you again for choosing to stay with us! We look forward to having you back at the Staybridge Suites Herndon Dulles during your next visit!

Kind Regards,
AprilJ
Operations Manager
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180 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Dallas/Fort Worth
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2013

Stayed here to catch early morning flight out of Dulles and was pleased with our choice. Two bedroom suite was perfect for our needs-one queen in each bedroom. Very recently renovated. Excellent TV in each room. Good light dinner meal is sandwiches, soups, salad. Appears to be very safe area of office parks, and nice apartments or condos surrounding the hotel. Very reasonable advance reservation price.

A couple of minor areas for improvement. Breakfast could start earlier than the current 6:30 on weekdays- we missed breakfast due to early morning flight. Also saw a few ants in one of the bathrooms- so some pest control appears needed.

Would definitely consider staying here again if lodging near Dulles is needed

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, April 8, 2013
Dear DandR50,
Thank you for taking the time to share your experience at our hotel. We strive to provide the most comfortable experience for our guests. We are glad you enjoyed your accommodations and were able to take advantage of one of our Socials held during the weekday. Thank you for notifying me regarding the pests, Spring time in DC can be challenging even with the preventative maintenance that we do. I will be sure to address the situation quickly. We realize that it is hard to find a time for breakfast that accommodates all of our travelers needs, I will be sure to take your comments back to our company to review. For your future stay you can always request a to go bag to take a small continental breakfast with you if you will be missing our regular hot breakfast buffet.

Thank you again for staying with us, we look forward to welcoming you back to the Staybridge Suites Herndon Dulles during your next visit!

Kind Regards,
AprilJ
Operations Manager
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Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 31, 2013

We stayed Mon thru Fri in a 2 BR suite, with more than enough room for 2 adults and 2 kids. We had 3 TV's! The 2 bathrooms were very convenient. Our room was so comfy, I could live here. We enjoyed the variety each day for breakfast. I loved the real oatmeal with raisins and walnuts. Nothing instant at the buffet. The evening reception food and drinks were also very welcoming after a long day of walking in DC. Designated dog areas with bags. If you stay for a week, the pet fee is not so bad, especially if you find a good daily rate. Of course the drive to DC with tolls is always a challenge, but, the beautiful rooms make it worth the drive. We have stayed in other DC hotels and you will not get the same value. Also lots of restaurants for different tastes within walking distance. This was a great find!

Room Tip: Ask for a room on the 2nd floor if you don't want to hear the kids running upstairs. However, i...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, General Manager at Staybridge Suites Dulles, responded to this review, April 3, 2013
Dear WellTravelledJax,

Thank you very much for taking the time to share your experience at Staybridge Suites Herndon/Dulles! We are very proud of our newly renovated hotel, and we are glad you felt at home with us!

We strive to offer a variety of offerings for both our breakfast and Social food programs. We are pleased you enjoyed the fresh breakfast items and found our Social inviting after a busy day in the city!

We realize our loyal guests have to drive into the city, but the Metro Silver Line from DC out to Dulles is under construction and we look for the first phase to be open this year! This will help with commuting into the city, and perhaps on your next visit you can test it out and let us know what you think!

Thanks again for sharing your experience with us, we are glad we could be your hosts during your visit to DC! Please come back and visit us again soon!

Sincerely,

Chris Z.
General Manager
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LaFayette, Georgia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2013

We decided to travel here for springbreak from Georgia. After reading the reviews we decided to stay here March 23-25, 2013. We booked directly from the site and when we arrived everything was ready when we checked in. The room was clean, we had enough space for all 5 of us 2 adults and 3 children in the 2 room suite (also had a sofabed). The kitchen was barely used but we did use the coffee maker and fridge and they both were working. The water pressure was good and tv and accessories all worked. It actually snowed on us while there but the great thing someone came out to shovel the snow from the walkways to the main office where breakfast and the gym is located. Not sure if we had neighbors but there wasnt any noise. Just be aware this area is mixed residential and commercial. As for the breakfast it was fine I wasnt looking for a big selection its not a huge dining area so it was good for the space.I think maybe they should have a 2nd waffle maker.. Only concern was Monday morning It may have been due to the weather but maybe someone to bust the tables and someone who monitors the food to replenish. I noticed someone did come and empty trash and etc but on that day the weather was bad it may have just been more people than normal.

Room Tip: Depending on your situation if you need a lower tier or disabled make sure you inform the hotel. We...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, General Manager at Staybridge Suites Dulles, responded to this review, April 3, 2013
Dear KA,

Thank you for taking the time to give feedback on our hotel! We appreciate your comments and are pleased to see you enjoyed your stay with us, even through the snow!

As you saw with the increased guests all at once during breakfast, it can be challenging to keep up with the volume of people. Sometimes we get behind in cleanup, but we get some extra help to keep up with the guests. We also know that the waffle area gets congested (guest favorite!), and we are looking into additional equipment during busy times.

Thank you for choosing Staybridge Suites Herndon/Dulles for your travel to our neighborhood, and we look forward to having you back soon!

Sincerely,

ChrisZ
General Manager
703-713-6800
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Pawtucket, Rhode Island
Top Contributor
550 reviews 550 reviews
36 hotel reviews
Reviews in 198 cities Reviews in 198 cities
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed March 30, 2013

We stay here year after year. The staff is always nice and the rooms are comfortable and clean. However, each day we stayed the breakfast was chaotic and most foods empty. Also, there seemed to be a lot of kids partying at the hotel. One guest even threatened my nephew as they were hanging the front of the hotel. This was the first year I didn't feel safe here.

Room Tip: Definitely get a two room suite.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, General Manager at Staybridge Suites Dulles, responded to this review, April 3, 2013
Dear JGallagher28,

Thank you for taking the time to share your experience at our hotel. We appreciate your feedback, and I'll respond here to your comments about our hotel and services.

We are pleased to see that overall you had a good stay with us. We strive to have clean rooms and friendly employees, and are glad to see we are doing well in these areas.

We did notice your comments regarding the breakfast. We know how busy it was, as during this time we have many families staying with visiting the area during spring break. Unfortunately, we cannot control when folks will come to breakfast, but we do our best to clean up and restock as quickly as we can. We realize we fell behind at times, but we work hard to ensure that everyone has breakfast each morning, in fact we even kept breakfast open a little longer to ensure everyone was taken care of each day.

We also noted your comments regarding "kids partying at the hotel", and are unaware of any issues with guests at this time. I'm sorry if you didn't feel comfortable during your stay. We agree there were many children and families here during spring break, and at times the Guest House would get very crowded. If you feel this item needs additional review, please give us a call at 703-713-6800 and ask for the manager on duty.

Thank you again for staying with us, we appreciate your return visit! We hope to have you stay at Staybridge Suites Herndon/Dulles again on your next trip to our neighborhood.

Sincerely,

Chris Z.
General Manager
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Wirtz, Virginia
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2013

This hotel is well maintained & feels more like an apartment complex than hotel. The staff is courteous & helpful. Our suite, 2 bedroom was large and well equipped. Complimentary breakfast is included everyday & an evening social during the work week. Complimentary shuttle is available to the airport, Air & Space Museum & bus transport to the Metro . We were so pleased with the price will consider another visit when going to DC. Only draw is that there are no close restaurant within walking distance, but the Clock Tower shopping center is minutes away.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, March 18, 2013
Dear Kay S,

Thank you for taking the time provide us with great feedback! We were happy to welcome you and your family and I'm pleased the staff made you feel at home during your stay. Our staff takes pride in the property and I'm glad it is has made a positive impact on the guest expereince. I will be sure to tell them their efforts have not gone unnoticed.

Thank you again for choosing to stay at the Staybridge Suites Herndon Dulles! We look forward to welcoming you back in the near future!

Kind Regards,
AprilJ
Operations Manager
703-713-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2013

This is a very well maintained hotel, with very good and courteous staff. The rooms are very very large with all facilities expected. It is around a 40 min drive to DC and is priced reasonably, especially compared to the prices in DC itself. The only problem was there are no restaurants in walking distance, so you need to drive for food.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AJudy, Manager at Staybridge Suites Dulles, responded to this review, February 28, 2013
Dear Hari S,
Thank you so much for choosing to stay with us and for taking the time to give us your feedback!
I'm happy that you found our newly renovated rooms large and accommodating during your stay and that our staff had a genuine caring attitude to make you feel at home.
I hope you were able to utilize our complimentary shuttle within a 5 mile radius that gives you easy access to local restaurants.

We look forward to welcoming you back to the Staybridge Suites Herndon Dulles the next time you are in the area!

Kind Regards,
AprilJ
Operations Manager
703-713-6800
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Dulles

Address: 13700 Coppermine Road, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Herndon
#5 Family Hotel in Herndon
#12 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Dulles 3*
Number of rooms: 112
Official Description (provided by the hotel):
The Staybridge Suites Herndon/ Dulles is conveniently located 4 miles from the Dulles Airport and 25 miles from downtown Washington DC, with easy access to the Dulles Toll Road (Route 267), I-495, Route. 28 & Route 66. The hotel has a free airport shuttle that operates daily within a 5-mile radius from 6:30 am to 10:30 pm. Enjoy our extended stay hotel with exterior guest suite entrances and spacious one bedroom and two bedroom/two bath suites. Stay connected via our free high-speed Internet access in each suite and the business center. At this Staybridge Suites, relax by the outdoor swimming pool, exercise in our fitness center, shoot hoops in the SportCourt, or grill on our BBQ. Pets allowed for fee see pet policy. Join us daily for a complimentary hot breakfast buffet. Join us for The Social Tuesday - Thursday evenings for complimentary beer, wine and light fare. Shop nearby at Tysons Corner, Fair Oaks Mall, Reston Town Center, and Leesburg outlets. The hotel is convenient to numerous businesses, the Smithsonian museums, battlefields and wineries located in the Washington DC area. Whether staying for business, pleasure or relocation, the caring staff at the Staybridge Suites Herndon/ Dulles is ready to welcome you! Get comfortable while visiting the Herndon, Reston, Chantilly, and Dulles Airport areas. ... more   less 
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Also Known As:
Staybridge Suites Dulles Hotel Herndon
Staybridge Suites Herndon
Dulles Staybridge Suites

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