I'm glad that I chose this hotel when I had a missed connection at IAD. This is a good hotel for airport standards and the rooms have amenities a step above other airport locations of other brands. A nice touch was the amenity kit in the bathroom which included deodorant, toothpaste and razor among other things. Bathrobes are included in the rooms which was great for relaxing after a hectic day of flight delays and crowded flights. The king room could have been a mini-suite by other standards as it was broken up by a TV console and had a separate living area and desk. About twice the size of a regular hotel room. Beds were very comfortable and the hotel was very clean.
Hallway carpet was in bad shape and needs replacing or at least cleaning along with restretching as it was lumpy and coming up in places.
One thing that almost ruined the stay was that the airport shuttle didn't stop at the location and time that the hotel gave. I arrived 10 minutes early to the designated stop outside of baggage claim and after waiting 40 minutes, I finally had to go to 2nd location and call the hotel to make sure that the driver would stop at this one. The drivers must be contracted by the hotels as there wasn't any kind of customer service associated with this part of the trip. The hotel staff on the other hand was great.
- Official Description (provided by the hotel):
- Full service deluxe property offering 316 newly renovated Executive Suites, featuring the Grand Bed. New state of the art Executive Meeting Center with a full service complimentary business center, catering to the business/"tech-savy" traveler. Our Executive Meeting Center is IACC accredited and LEED Certified. Expanded Fitness Center and Lap pool with strength training and cardio vascular equipment, all equipped with touch panel screens. ... more less
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- Also Known As:
- Hyatt Dulles Hotel Herndon
- Hyatt Hotel Dulles
- Hyatt Hotel Herndon
- Hyatt Herndon
- Herndon Hyatt