We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just as Advertised” 4 of 5 stars
Review of Hyatt Dulles at Dulles International Airport

Save Saved
You added Hyatt Dulles at Dulles International Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hyatt Dulles at Dulles International Airport
3.5 of 5 Hotel   |   2300 Dulles Corner Boulevard, Herndon, VA 20171   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Extended Stay
Ranked #12 of 20 hotels in Herndon
GreenLeadersBronze level
Savannah, Georgia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
“Just as Advertised”
4 of 5 stars Reviewed September 19, 2013

Traveled to Europe for two weeks, and left our car at the Hyatt during the trip. On our return, late at night, we arrived to a clean quiet room with no hassle. For little more than the cost of a room, we received covered parking for our car for two weeks, and a room waiting for us on our return. A pretty good deal. Staff was friendly and courteous.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

375 people have reviewed this hotel

Traveler rating
    140
    131
    64
    26
    14
See reviews for
77
64
43
148
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Berkeley Springs, West Virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 26, 2013

Just came back home from a weekend in DC, Herndon VA, to be exact and had a fantastic time at the Dulles Hyatt. Service was great, clean room, quiet room, great bed. Only drawback was the poor reception of the TV and the very limited amount of stations - unless you wanted to spend $17 for a paid movie. But we weren't there to watch TV. Juliette at the front desk was a jewel, or should I say "angel". Her professionalism, friendliness and thoughtfulness went above and beyond the call of duty. Thank you Juliette and I hope you see this review. The breakfast buffet was a little steep at $19 plus tax and tip but it was very good. I would recommend getting the bed and breakfast package to save some money. We actually went to a different web site to get a better package deal than the Hyatt reservation site and got the breakfast for two for only $10 more for the both of us - good deal. Nice location and quiet.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
87 reviews 87 reviews
60 hotel reviews
Reviews in 45 cities Reviews in 45 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 15, 2013

I had expected more from a HYATT Hotel, but maybe one just cant compare the US based HYATT hotels with what they are in Europe or Asia.

The whole place is a bit worn out. What I did not understand and it really bothered me is that the hallways were cooled down to chiller temperatures despite not beeing too warm outside. What about the environment guys?

Nevertheless, the staff was extremely freindly and helpfull and if you are looking for an airport hotel in DC and you dont plan to spend your honeymoon here then I can recommend the HYATT Dulles

Green Features: A big minus here! The hallways were cooled down to subzero temperatures despite not being warm outside! Shame!
  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 of 5 stars Reviewed August 12, 2013

Stayed for 2 nights. Back plate was stolen. Talked with front desk, called police. No security camera in parking lot. Hard to believe 4 star hotel got safety issues! Was told hotle not responsible for parking. Bothering us since we have to drive back to Toronto right away.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Virginia
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed August 8, 2013

Spent a night in this hotel when I had a 5:30 a.m. flight out of IAD. The hotel served my purposes well, as it is a very short drive to the airport. It is also comfortable and clean. The staff is professional and friendly.

The room was on the small side, but laid out very efficiently and just fine for one person. The bed and bedding were very comfortable. The only downsides were that I could hear noise from the hallway and the hotel does not provide free wifi in rooms.

I was only at the hotel briefly, so I did not take advantage of amenities such as restaurants and gym, but they looked nice. There is free wifi in the lobby.

I was leaving so early I was not able to take advantage of the shuttle to the airport, but the front desk staff secured a taxi for me. That worked out well.

In sum, a fine hotel for the Dulles corridor.

Room Tip: I would suggest a room at the end of the corridors to avoid noise from the hallway.
See more room tips
  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 25, 2013

Booked a room during a business trip. Was very happy with the quality of service, room, and even the food in the restaurant. The location was perfect for trips between the airport. This is the quality that you expect from a Hyatt property.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, July 29, 2013
Thank you for your recent review about our property. I was happy to learn that you enjoyed your stay with us! I hope you will come back and visit us again in the future.

Best Regards,
Melanie Walent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manitoba
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2013

This hotel is great for having a complimentary shuttle from the airport that runs every 30 minutes. What stood out about this hotel was the staff, particularly the concierge who would help with any advice or guidance regarding heading for Washington, DC. (It is further away than I thought).
Only negative experience was a BIG one! I was assigned a room and then upon entering it, noticed it was already occupied!! That is a big safety concern. It was a mistake acknowledged, but I didn't feel that it was regarded seriously by management.
Would I stay again? Yes, The food was amazing at the conference that was held there.

Room Tip: One that isn't occupied!!
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, July 29, 2013
Thank you for choosing Hyatt Dulles for your recent stay in Northern Virginia. I am very concerned about the fact you were checked-in to an already occupied guest room. I will look into the matter and please know that we do take these items very seriously. Thank you for bringing it to our attention.

Best Regards,
Melanie Walent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hyatt Dulles at Dulles International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Dulles at Dulles International Airport

Address: 2300 Dulles Corner Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Herndon
#5 Romantic Hotel in Herndon
#10 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Dulles at Dulles International Airport 3.5*
Official Description (provided by the hotel):
Full service deluxe property offering 316 newly renovated Executive Suites, featuring the Grand Bed. New state of the art Executive Meeting Center with a full service complimentary business center, catering to the business/"tech-savy" traveler. Our Executive Meeting Center is IACC accredited and LEED Certified. Expanded Fitness Center and Lap pool with strength training and cardio vascular equipment, all equipped with touch panel screens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Expedia, Orbitz, Booking.com, Tingo, BookingOdigeoWL, Despegar.com, Hotels.com, Venere, Agoda and HotelsClick so you can book your Hyatt Dulles at Dulles International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Dulles Hotel Herndon
Hyatt Hotel Dulles
Hyatt Hotel Herndon
Hyatt Herndon
Herndon Hyatt

Owners: What's your side of the story?

If you own or manage Hyatt Dulles at Dulles International Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.