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“Great stay, perfect stopover hotel when arriving late at Washington Dulles airport” 5 of 5 stars
Review of Hyatt Dulles at Dulles International Airport

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Hyatt Dulles at Dulles International Airport
3.5 of 5 Hotel   |   2300 Dulles Corner Boulevard, Herndon, VA 20171   |  
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Ranked #11 of 20 Hotels in Herndon
GreenLeadersBronze level
Reading, United Kingdom
Top Contributor
101 reviews 101 reviews
45 hotel reviews
Reviews in 53 cities Reviews in 53 cities
53 helpful votes 53 helpful votes
“Great stay, perfect stopover hotel when arriving late at Washington Dulles airport”
5 of 5 stars Reviewed May 5, 2013

After an 8 hour flight from London we had an amazingly speedy trip through immigration and customs at 8pm (30 minutes from plane to collect baggage to exit!!!) it was great to find the hotel shuttle waiting just where they said it would be at exactly the time the said it would be there. Helpful driver loaded bags and we were off for the 10 minute shuttle to the hotel. Arrived to a charming welcome and no queue to check in (we had web checked in anyway and had already had an email with room number etc confirmed). I couldnt work out the web checkin process so a helpful receptionist took charge and we were quickly off to our room. Delightful room with everything we could have asked for. Exceptionally quiet and restful - no airport noise at all. Bedroom and bathroom had all one could require other than a bath tub, but instead a very large walk in shower and US baths generally arent much use for lying in anyway in my experience as they are just small tubs usually so didnt miss it one bit. Had a great nights sleep despite jet lag and woke up raring to go. Had a pretty reasonable and sensibly priced breakfast and went off to pick up our hire car back at the airport. Again used the helpful shuttle while my wife finished packing. The bus dropped me next to the car hire shuttle bus and again a seamless connection. Collected the car and was back at the hotel having only been away 45 mins in total. Went to check out and Greg on reception was extremely helpful and went out of his way to check that we had enjoyed our short stay. Would thoroughly recommend this hotel as THE perfect overnight stopever.

Room Tip: Higher rooms have best views but its near an airport so dont expect anything too exciting!
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, May 9, 2013
Thank you for the recent review you wrote on TripAdvisor about our hotel. We appreciate you leaving feedback and we will make sure to pass along your kind comments to all our associates. We hope you will come back and visit us again.

Thank you,
Melanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Bogota, New Jersey, USA
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

I was here for a business trip. Very convenient location. One of the closest hotel from Dulles airport. No need to pay highway toll.
Salsa and avocado dips with chips room service with a wine bottle ... So tasty ...
Rooms have hypogenic air filter, which is supposed to kill germs, allegens, and etc.
Service is good, and friendly.

Rooms and furnitures are little older than how it looks from outside. Bathroom is little small, but I can live with it.

Room Tip: High floor, Suite Room
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  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glen Rock, New Jersey
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2013

The service is phenomenal. The room is soooo comfy. The food is fabulous and if you have an allergy, the chef, Chris will give you personalized service. I travelled with a Vegan and I am a gluten free pescaterian and Chris made sure to accommodate both of us. Prices are reasonable and comfort is a primary goal.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, April 30, 2013
Thank you so much for telling everyone about your experience here at the Hyatt Dulles! I was very excited to see that our Chef and his team took such great care of you. We look forward to your next vist to Northern VIrginia.

Thank you,
Melanie Walent
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Quebec City, Canada
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 23, 2013

We had to fly out early in the morning from the Dulles IA. We therefore opted for a hotel near the airport rather than having to leave very early from WDC.
Thanks to Trip advisor the Hyatt Dulles was a wise choice.
Dulles Hyatt is a fantastic property built in a business district located around an artificial lake, decorated with works of art and benches to relax.
We used the free shuttle twice to go from the hotel to the airport and from there to WDC. It runs every 30 minutes and was always on time (12 min. ride). Every one of the three different drivers was very courteous and friendly.
The junior suite was spacious, quiet and the bed comfortable. Air traffic was not an inconvenience.
The hotel lobby is spacious and cordial with a relax atmosphere.
My view, contrary to some opinions expressed, is that the buffet breakfast is fully worth its price ($ 19.). The same comment applies to the menu offered at the restaurant, adjacent to the bar, and the quality of the food served.
The staff, whether from the concierges, attendants at the reception, servers and drivers are exceptionally efficient and courteous. Special thanks to the cook and the server who made every effort to ensure that we can enjoy the buffet breakfast somewhat before opening hour. We were at the airport on time and well fed.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suburban D.C.
Top Contributor
102 reviews 102 reviews
22 hotel reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 22, 2013

Got sent here by an airline when our plane was cancelled. Arrived at the hotel late and was warmly welcomed. Desk provided toiletries (tooth brush and paste, deodorant, and shaving cream and shaver). Had a very tastety sandwich in the bar area (extensive menu) even though it was about 11 PM. Very comfortable bed and quiet room (couldn't hear air traffic in the morning). Starbucks in lobby and a nice breakfast area. Free shuttle to nearby Dulles airport. This Hyatt made the travel interruption tolerable!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 21, 2013

We were leaving early in the morning so decided to stay at an airport hotel rather then drive from the D.C./Maryland area so early in the morning.

The hotel is in a business district so there's not much nearby for the traveler. However, there was a gas station about 1/2 to 1 mile away so we could fill up our rental car with no problem.

The room was spacious and clean and the bed quite comfortable. The hotel is full service so it has most anything you need. Of note is that they do not have a shuttle to the airport though they will call a cab for you. This was not an issue for us because we had a rental car and even though we turned it in at 4:30 am, Enterprise had shuttle service at that time to the airport (even though they stated the first shuttle was not until 4:45 am)

We found the staff friendly and competent. We have no complaints. We're glad we stayed and would do it again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, April 30, 2013
Thank you for writing such a nice review of our property. I was happy to see that you enjoyed your stay with us on your recent trip to Northern Virginia. I did want to follow-up with you as I think there may have been some confusion on our hotel shuttle to the airport. We do offer a complimentary shuttle to the airport every 30 minutes starting at 5:30am and running until 12:30am each day. My apologies that this was not communicated to you. We hope that you will come back and stay with us again.

Thank you,
Melanie Walent
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Charlotte, NC
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 11, 2013 via mobile

With its close proximity to Dulles, friendly service, and great guest rooms (standard Hyatt jr suite) the Dulles Hyatt is a fantastic property.

I am here for meetings and the staff knows how to run a conference center. From the conference room with ergonomic comfortable chairs that are rated for hours of comfortable sitting to the all day snacks and restaurant lunch service I would feel comfortable booking meetings of any size at this property.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, April 12, 2013
We take great pride in our Northern Virginia Executive Meeting Center. I was so pleased to learn that you enjoyed the amenities and food & beverage that we offer to all our meeting attendees here at Hyatt Dulles. Thank you for taking the time to write such a nice review.

Best Regards,
Melanie Walent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Dulles at Dulles International Airport

Address: 2300 Dulles Corner Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Herndon
#5 Business Hotel in Herndon
#6 Romantic Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Dulles at Dulles International Airport 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Full service deluxe property offering 316 newly renovated Executive Suites, featuring the Grand Bed. New state of the art Executive Meeting Center with a full service complimentary business center, catering to the business/"tech-savy" traveler. Our Executive Meeting Center is IACC accredited and LEED Certified. Expanded Fitness Center and Lap pool with strength training and cardio vascular equipment, all equipped with touch panel screens. ... more   less 
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Also Known As:
Hyatt Dulles Hotel Herndon
Hyatt Hotel Dulles
Hyatt Hotel Herndon
Hyatt Herndon
Herndon Hyatt

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