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“Peaceful” 4 of 5 stars
Review of Hyatt Dulles at Dulles International Airport

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Hyatt Dulles at Dulles International Airport
3.5 of 5 Hotel   |   2300 Dulles Corner Boulevard, Herndon, VA 20171   |  
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Extended Stay
Ranked #12 of 20 hotels in Herndon
GreenLeadersBronze level
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Peaceful”
4 of 5 stars Reviewed December 9, 2012 via mobile

Stayed for 2 nights and had a great room, very spacious and well decorated. Nice lounge area which is so nice I had a king size room. Gym was nice which I used. The only thing I did not like was the elevator, they take forever to arrive and are slow. Overall stay very good and I would stay again.

Stayed December 2012, traveled with friends
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
San Diego, California
1 review
5 of 5 stars Reviewed November 13, 2012

Me and my husband was sent to Hyatt Dulles in July due to us being stranded at Washington Dulles Airport and we were not pleased. We had a horrible day waiting in long lines and dealing with the horrible customer service we recieved at the Airport. When we arrived at Hyatt Dulles we felt right at home. The agents were so helpful and so friendly me and my husband decided that our next trip to the East Coast that we would stay at Hyatt Dulles again. I saw old faces from our first stay I was excited. My husband and I upgraded our room once we arrived to check in to a "pure room" and it was a wonderful upgrade. The breakfast is a little costly but delicous. Our server Wilson was fantastic. He was very quick on his feet and from the looks of it, he's one of the best. Henry I believe was our server while we had lunch and he was fantastic. The agents at the front desk were wonderful as well. Greg was wonderful and helpful. Another sweet person to talk with was Kelly, she was helpful to me and my husband needs. Our stay was great from check in to check out and Meliah was so polite and always welcomed us with a warm smile. She was very helpful with giving us advise on best ways to travel and helped us find things to do in the area. Everyone at Hyatt Dulles is wonderful, I wish me and my husband could take more visits to the East Coast, but whenever we plan our future trips we will stay here again.

Room Tip: Pure suite me and my husband upgraded to was worth every penny. Washington Dulles Airport is not in...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, November 18, 2012
Thank you for writing such a glowing and thorough review of our Northern Virginia hotel. I was so delighted to read about your experience here at the Hyatt Dulles. It was also wonderful to hear about all the associates that made your stay exceptional. I will make sure to show each of them the feedback that you provided. Thank you again and we look forward to welcoming you back during your next stay with us.

Best Regards,
Melanie Walent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington Park, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2012

as stated in other reviews this hotel is in need of upgrades and or repairs. The first thing that i would like to say is that my wife and I have stayed at hundreds of hotels from the east to the west, and like everyone else are trying to save money so once again we did priceline. Did great Hyatt dulles accepted my offer on fifty dollars and I felt rewarded...Until the construction continued above our room after 9 pm, continued banging and beating on whatever. Called front desk and was twice put on hold, then busy then called zero and she finally answered. This front desk woman was rude, and offered breakfast buffet in the morning to offset our dissatisfaction which would be a $ 40 dollar value. I accepted and the buffet was totally marginal allthough our server was great and tipped him very well. UNTIL TONIGHT WHILE CHECKING OUR BANK RECORDS AND FOUND $ 39.65 WAS REMOVED FROM OUR CHECKING ACCOUNT. CALLED HYATT DULLES AND THEY SHOWED NO RECORD OF FUNDS BEING REMOVED. HAVE CALL INTO SOME MANAGER AND AWAITING HIS RETURN CALL.. I COULD CARE LESS ABOUT THE FORTY DOLLARS BUT A BUSINESS RUN LIKE THIS IS ON THAT I WILL NEVER RETURN TO...

Stayed November 2012, traveled with family
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HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, November 13, 2012
Thank you for your recent review on TripAdvisor. I was very disappointed to learn that you did not have a pleasant stay with us. Please be assured that your experience here at Hyatt Dulles had nothing to do with you booking the room on Priceline. I apologize about the noise you encountered during your stay on Friday night. We had an emergency repair that we had to make on Friday evening that was caused by Hurricane Sandy. There is no exception for any of our associates to be rude to our guests and I will follow up with our Front Desk team to address that feedback. Our Rooms Executive, Greg Hischuck, will be following up with you personally about your stay and the money that was charged to your credit card.

Best Regards,
Melanie Walent
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Princeton, New Jersey
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2012

First impression on this Hyatt was a typical US Hyatt Regency hotel. Elegant entrance, good check in service, and nothing to impress when we got to the room. It was just a typical business hotel room for a fair price. We got an attractive price for less than $100 a night, so the the amount we paid, we were happy with this Hyatt. Only negatives were poor sound isolation and the reservation staff did not pay attention to the comment we left on the reservation. Overall, the staff were awesome; very attentive. We would definitely recommend this hotel to family and friends.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 5, 2012

I spend way too many nights away from home, thankfully the Hyatt Dulles takes good care of me. All the staff, Registration, Housekeeping, Restaurant and Bar are very pleasant and go out of their way to make you feel at home. All the rooms are Jr Suites with nice layouts. Best meal at the restaurant is breakfast. The bar has some good appetizers that you can make dinners of. The rooms are starting to show their age. They have redone 2 floors and they're very nice.

Room Tip: Get. Room on the airport side and you can watch them land and take off.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDulles, Director of Sales at Hyatt Dulles at Dulles International Airport, responded to this review, November 7, 2012
Thank you for taking the time to write a review and share your experiences of our Northern Virginia hotel on TripAdivsor. It sounds like you spend a lot of time on the road traveling. Thank you for choosing to stay with us when you are in the Herndon/ Dulles area. We appreciate your patronage and I will make sure to pass along your comments to all our associates. We look forward to your next stay with us.

Best Regards,
Melanie Walent
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Englewood, Colorado
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 2, 2012

Upon entering the lobby and arriving at your room, you immediately recognize this hotel as an acquisition with little money spent on the decor and corridors of the hotel. The rooms are dated, and the bathrooms not that nice with older shower curtains. The furnishings reflect a design from the past, but the there is plenty of space based upon the old AmeriSuites design. There are several other similar and newer hotels near Dulles, but it all depends on what you're willing to spend for the Washington, DC market. I had the opportunity to stay near Dupont Circle at the same brand with an equal rate, but the parking fee of $45 per day is steep!

Room Tip: Request a room facing the courtyard for less noise from the freeway and airplane take off and landin...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Clemente, California
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 25, 2012

I stay here when in the greater Herndon/Reston area on business, and need to stay close to Dulles. Nice property, with a highly trained service staff. The restaurant (Elements) is really good, but can be pricey. I highly recommend the boneless beef ribs over grits - a signature dish, and like nothing I've had before. For corporate events, the place excels - breakfast, lunch and dinner menu's via the catering dept are very good. Not at all like other properties where they assume they have you trapped at the facility, and can get-away with mediocre meals during your conference. This place consistently prepared lovely meals for every palate, especially the lunch buffet. For a business meeting or group, this is the place to have it when around Dulles Airport.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Dulles at Dulles International Airport

Address: 2300 Dulles Corner Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Herndon
#5 Romantic Hotel in Herndon
#10 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Dulles at Dulles International Airport 3.5*
Official Description (provided by the hotel):
Full service deluxe property offering 316 newly renovated Executive Suites, featuring the Grand Bed. New state of the art Executive Meeting Center with a full service complimentary business center, catering to the business/"tech-savy" traveler. Our Executive Meeting Center is IACC accredited and LEED Certified. Expanded Fitness Center and Lap pool with strength training and cardio vascular equipment, all equipped with touch panel screens. ... more   less 
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Also Known As:
Hyatt Dulles Hotel Herndon
Hyatt Hotel Dulles
Hyatt Hotel Herndon
Hyatt Herndon
Herndon Hyatt

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