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“What a great hotel with wonderful...” 5 of 5 stars
Review of HYATT house Herndon

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HYATT house Herndon
2.5 of 5 Hotel   |   467 Herndon Parkway, Herndon, VA 20170 (Formerly Hyatt Summerfield Suites Herndon)   |  
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Ranked #10 of 20 Hotels in Herndon
Certificate of Excellence 2014
Aurora, Illinois
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“What a great hotel with wonderful...”
5 of 5 stars Reviewed June 27, 2010

What a great hotel with wonderful service! Nice & new & clean. Recently remodeled beautifully. The first room we got smelled smokey so we asked for another one. They upgraded us from a 1 BR suite to a 2 BR suite AND sent us an "apology" gift bag, AND called our room and asked if the 2nd room wS ok. PJ at front desk went way above & beyond. We are definitely staying here again!! Great value! $89 for 1 BR suite!

    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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117 reviews from our community

Traveler rating
    64
    34
    14
    2
    3
See reviews for
32
18
7
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Orange, California
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 16, 2010

Everything was as expected at this Summerfield Suites, except 1) the plastic cover on the mattress makes it less comfortable than it could be, and 2) they had recently installed an automatic air freshener which periodically spurted air freshener into the room. Yuck! My husband was recovering from a cold and it really irritated his throat. It gave me a headache. We ended up taking it down and turning if off, and left it on the kitchen counter.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cambridge, UK
Top Contributor
85 reviews 85 reviews
31 hotel reviews
Reviews in 45 cities Reviews in 45 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 20, 2010

A good price for the area, and decent-sized rooms. The first room I was in had some very loud noises around it, and I moved. Second wasn't silent, but considerably better.

Good TVs in the room, DVD player, etc.. Little kitchen, sofa, good bathroom (though bath, as so often, a little shallow).

  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles
1 review
1 of 5 stars Reviewed December 21, 2009

Plastic mattress cover may keep the mattress perfect, but it makes for a really horrible sleeping experience. That and the lack of heat controls (if you turn on the heat, it says at 76 degrees, if you turn it off, it gets too cold. After all, it was 16 degrees outside.) make for a very uncomfortable situation. When I first mentioned the heat problem to the front desk clerk, she got very annoyed with me. And then, when I asked why everyone got a newspaper but us, she snapped and said "everyone gets a newspaper." The staff does not care about anything or anybody. Not a good value. Stay some place else!

  • Stayed December 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2009

We got there and surprised what they have in rooms. The things that make you feel right at home – a full kitchen, free high-speed Internet, plus a complimentary full breakfast each morning and Evening Social.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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New Jersey
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 25, 2009

I was very pleasantly surprised that this Summerfield Suites by Hyatt has almost the same quality as the downtown Hyatt in Reston. The room is very spacious and clean. The decor is top notch. The staff there is professional and courteous as you'd expect from a 3.5 stars place. Will return again.

P.S. The free WiFi is among the fastest in many other hotels/inns I stayed at.

  • Stayed September 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 28, 2009

I stayed here for 2 months from May-July 2009. I had to extend my stay multiple times and every time the hotel was fantastic about keeping me at the same rate and in the same room. The staff was very helpful, the service was great. I loved the evening reception and the breakfast. I had a one bedroom suite which was a fantastic layout. The bed was fantastic, but I did sleep on the pullout bed one night and it was comfortable too. Can't say enough how much I liked this hotel. Highly recommended.

Stayed May 2009, traveled on business
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Additional Information about HYATT house Herndon

Address: 467 Herndon Parkway, Herndon, VA 20170 (Formerly Hyatt Summerfield Suites Herndon)
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — HYATT house Herndon 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Herndon Hotel Herndon
Hyatt Herndon
Summerfield Suites Herndon
Herndon Summerfield Suites
Herndon Hyatt

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