This hotel used to be an ideal place to stay in Herndon, but the quality of stays gets worse each time. The hotel common areas are dirty. The lobby, the hallways, the gym.....it looks like they haven't even been vacuumed in months. The brass plates around the elevator buttons look like they haven't been wiped down in months (food, fingerprints, grease, and other nasties all over the place). There were dirty dishes from room service that stayed in the hallway for 4 days. I mentioned it to the front desk twice, and still it sat there.
The lobby entrance was full of garbage as the garbage cans were overflowing. It was really bad. This used to be a hotel that catered primarily to business people in the Herndon Tech Corridor. However, the last few times I've stayed, it has been overrun with out of town junior high and high school sports teams that trash the place, are noisy, and who run amock up and down the halls. They play loud music late at night, and in the morning the restaurant is so crowded for breakfast that the wait can be up to 30 minutes for a table. And by the time these sports teams (and their inattentive parents) get done with breakfast buffet, it looks like a disaster area.
On the positive....the suites are very nice, and are clean. Housekeeping did miss a few things (twice they took away dirty towels and left no replacement). But in general the rooms are clean. Also, the gentlemen who work in the restaurant at breakfast time are very pleasant and accommodating.
I am going to give the place one more try, and if it continues to get worse, I am going to switch to another Marriott property in the area.
- Official Description (provided by the hotel):
- The Washington Dulles Marriott Suites at Worldgate Centre is one of the premier hotels near Dulles Airport. Featuring all-suite accommodations, this hotel in Herndon, VA is located 3 miles from IAD Airport and offers 253 newly renovated spacious guest rooms with high-tech business amenities and separate living areas. Both business and leisure travelers will appreciate the hotel's complimentary shuttle service to and from Dulles Airport. This Herndon hotel is walking distance to dozens of restaurants, unique shops and activities at the adjacent Worldgate Centre. Guests will also enjoy our close proximity to the National Air and Space Museum Udvar Hazy Center, Reston Town Center, Dulles Expo Center and numerous Northern Virginia wineries. For an important meeting or special occasion, our state-of-the-art event facilities and custom catering are perfect for a flawless event. When it comes to hotels near Dulles, the Washington Dulles Marriott Suites makes it easier to get things accomplished on your terms. ... more less
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- Also Known As:
- Washington Dulles Marriott Hotel Herndon
- Marriott Washington Dulles
- Marriott Herndon
- Herndon Marriott