We stayed four nights. We immediately were impressed with the management visibility in the lobby, welcoming guests -- many were repeat guests and were addressed by name. Again, a manager was in the lobby providing a farewell to departing guests. Nice touch. Check-in was smooth. Plenty of free parking. With Marriott Gold/Platinum status, we were provided complimentary breakfasts ($14.99 each regularly) from their wonderful buffet/made-to-order omelet station. This was truly the meal of the day for us. Also complimentary USA Today and Wall Street Journal.
The atmosphere is one of sophistication - not really a "family" facility. We actually saw very few children. Most guests and staff were international citizens and many languages were being spoken everywhere! The entire staff was extremely gracious and kind to us at all times. Housekeeping was discreet and very thorough.
The location is on a busy street and in a busy shopping area, somewhat tricky to find the front of the building. However, once inside, it is truly an urban oasis. Calmness, quiet voices and upscale atmosphere. The rooms are totally soundproof and we slept like babies!
We appreciated the kindness of the staff - front desk, housekeeping (5th floor), bartender and breakfast attendants.
We will be back and highly recommend this hotel.