I am sad to say that after 8 years of staying at this hotel I am just plain done with them. As a platinum member I feel mistreated at this hotel. I am absolutely never put on a an executive level which really doesn't mean much other than they give you newspaper and a couple of bottles of water in the room. So each time I request water when I check in and each time I ask that since I am a platinum member I would appreciate if they would put water in my room so that when I return from work at 10 pm I have a cold bottle of water in mini fridge. They always assure me that they will and of course they don't. It's actually rather absurd that they can't figure this out. Since I am loyal to the Marriott brand I always stay here. From this trip forward I will be staying at the Hyatt. I would rather stay where I have no status and therefore no expectations than be continually disappointed. The management of this hotel is pathetic. If you stay here, don't expect anything and you won't be disappointed.
- Official Description (provided by the hotel):
- Located in Herndon, Virginia near the Dulles International Airport, this all-suite hotel has 253 suites and provides outstanding accommodations and easy access to local wineries and museums. ... more less
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- Also Known As:
- Washington Dulles Marriott Hotel Herndon
- Marriott Washington Dulles
- Marriott Herndon
- Herndon Marriott