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“Wonderful” 5 of 5 stars
Review of Courtyard by Marriott Herndon Reston

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Courtyard by Marriott Herndon Reston
3.0 of 5 Hotel   |   533 Herndon Parkway, Herndon, VA 20170   |  
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Free Parking & Wi-Fi
Ranked #16 of 20 Hotels in Herndon
Johnson City
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Wonderful”
5 of 5 stars Reviewed September 5, 2012

Got a great deal thru priceline. Hotel gave two rooms across from each other; one w/ a king bed the other two Queens like we requested. The hotel was so quiet and the housekeeping had a cleaning schedule that didn't interupt our day. The pool was nice; 1st time I've ever seen a life guard on duty. I can't say enough positive things about this hotel.

Room Tip: Call ahead to request room type when booking thru a 3rd party.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    37
    48
    15
    4
    2
See reviews for
17
14
24
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Royersford, PA
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 20, 2012

Check in was very smooth. We liked the location as it was very close to our destination for the weekend. The lobby was quite nice and had a small bistro w/Starbucks coffee as well as snacks and small meals. Tables line the windows and each have a small TV with your own remote control.
The room was very clean, bed comfortable and a small loveseat and desk w/chair. Overall we were very satisfied with everything. The only "odd" thing we encountered on a beautiful summer evening was the lack of furniture on the balcony. We took a walk around the property and all the "interior" or pool facing rooms had patio/balcony furniture yet none of the outside rooms did. The weather was great and we would have enjoyed sitting outside. In fairness they do have a beautiful courtyard with comfortable seating,......like I said, that was the only thing we missed. We would definately return here.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 5, 2012

I stayed here when visiting the DC area on a mixed business/personal trip. It was easy to get to, check in was immediate and problem free, staff were courteous and I got a very nice clean room that was an excellent size. For the first time ever in a hotel I got a letter at my door from the marketing manager regarding business travellers and soliciting more business from my travels / company. It wasn't pushy or anything just introducing herself etc. I was actually really impressed by this, because someone had to notice I "looked" like a business client (even though it was a mixed visit) then taken it from there. This shows some initiative which is so lacking at times in this industry. At any rate while I do not travel to this area often I'll go out of my way to check availability and pricing at this location first (I was visiting on a priceline buy this time as nothing nearer my actual location was available). Checkout was equally as straightforward. I have nothing but good things to say here.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Chester, PA
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 20, 2012

I'm a Marriott Platinum member, so I stay at Marriott all the time and I'm almost always satisfied with the hotel. This is one I won't go back to. First of all, I had a room on the third floor and the elevator was out of service. Okay, they told me that when I checked in and I didn't have much baggage so I thought it would be fine, but it was just the start. The room was okay, but the bathroom floor had dirt on it (chuncks of dirt and smudges). The privacy curtain on the window (I like it really dark when I sleep) had at least ten rather large holes in it. That's not okay. And I've never been in a Courtyard that didn't have a Microwave in the room, but this didn't have one. Of all the Marriott brands I find Courtyard to be the least attractive because they just are not very nice and price is usually fairly high, but they are at least clean....this one, not so much. Like I said, I won't go back....and I stay in Herndon a lot.

Room Tip: Really close to the highway and quite noisy. No really good rooms. Just pick another hotel.
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  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Top Contributor
144 reviews 144 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 9, 2012

I particularly enjoyed the large American breakfast buffet. The lobby is nice, but overall the rooms have a slight Motel feel. Service was excellent. Internet worked well - you get 24 hours free with iBahn.

Room Tip: I ended up with a handicap room and did not like it. Would have been better with a regular room if t...
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buckhannon, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 8, 2012

Bed bugs in room 105.My son was bitten on his legs and was very uncomfortable.Not very clean.

Stayed May 2012, traveled with family
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Morton, Illinois
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 31, 2012

I have now stayed at this property on numerous occasions. The facility is pretty much what you expect from a Courtyard ( clean and reasonably quiet ) but the staff here is exceptional. The comp shuttle from Dulles is a phone call and 10 minutes away. Need the shuttle for dinner in Reston Town Center (10 minutes) and just ask. Need to hold a last minute ( or poorly planned ) meeting - just ask Bob or Scott for their support. On my last trip the shuttle driver was unavailable and without a word they arranged a cab and picked up the tab! The staff has a gift for calling their guests by name. I am not crazy about business travel but this is as good a home away from home as we are going to find. I love great customer service!

Room Tip: Courtyard rooms are always quieter.
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bobby B, General Manager at Courtyard by Marriott Herndon Reston, responded to this review, June 20, 2012
Thank you so much for the glowing review! We truly believe that our guests' satisfaction is the most important priority we have. At the end of the day, with out guests like you... we would not be here!

We look forward to your next stay with us!

Bobby Bellinger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Herndon Reston

Address: 533 Herndon Parkway, Herndon, VA 20170
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Herndon Reston 3*
Number of rooms: 146
Official Description (provided by the hotel):
Step out of the same old business and leisure travel routine when you step inside the Courtyard hotel in Herndon, VA. Our hotel near Reston, Virginia features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. The Bistro offers healthy choices, a variety of breakfast and dinner options, an evening bar, and specialty beverages made with Starbucks® coffee. Our guest rooms feature luxury bedding with cotton rich sheets, fluffy pillows, complimentary Wi-Fi, flat screen HD TVs with HBO and a large work desk area. Enjoy our well-equipped fitness center, indoor pool and hot tub, 24-hour business center and boarding pass printing service.Our Herndon, Virginia hotel is conveniently located near the Reston Town Center which features a variety of shopping and dining options as well as the Reston business district. The Reston Business District is home to such companies as Accenture, ComScore, Deloitte, Microsoft, NII Holding, Oracle, Quadramed, Rolls Royce and Verisign. Our hotel is also just 6 miles from the Dulles International Airport. Situated just off the Dulles Toll Road on Herndon Parkway, our hotel is also just minutes away from historic Washington, DC, Alexandria, Arlington Virginia and popular tourist attractions such as the Udvar-Hazy Air and Space Museum, The White House, The Washington Monument, The Lincoln and Jefferson Memorials, Arlington National Cemetery and The Smithsonian family of museums.Your stay at our Herndon, VA hotel is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 
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Also Known As:
Courtyard By Marriott Herndon Reston Hotel Herndon
Herndon Courtyard
Herndon Marriott
Courtyard Herndon Reston

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