This is another fine example of a SPG hotel. Parking is free. Check in was easy. The staff very accommodating. My first room was on a low floor with a view of a wall; however, with one quick call they moved me to a much nicer one. My two issues are:
This hotel is located in a pseudo commercial residential area near the airport with NO access to offsite resterants or stores. Be prepared to drive if you want anything other than food served at the hotel. It is very close to IAD.
My room was clean the first day I arrived (was there for 7) but then the cleaning service went down hill from there. The first day.. Good. Second day..I left several times for more than an hour each time and the attendant never showed up. She even saw me leave twice. At 6 pm when I got into the hotel for the night.. She knocked on my door. The last day the attendant cleaned but by that I mean she made the bed. The coffee was not replenished. The bathroom not cleaned.
Overall a good hotel that I will stay at again. They can't change the location and I'm hoping the house cleaning issue was a fluke.
- Official Description (provided by the hotel):
- Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more less
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- Also Known As:
- The Westin Washington Dulles Airport Hotel Herndon