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“Home away from Home” 5 of 5 stars
Review of Sheraton Herndon Dulles Airport Hotel

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Sheraton Herndon Dulles Airport Hotel
3.5 of 5 Hotel   |   13715 Sayward Boulevard, Herndon, VA 20171   |  
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Breakfast for 2 Included
Ranked #15 of 20 Hotels in Herndon
Aspers, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Home away from Home”
5 of 5 stars Reviewed September 16, 2013

We have stayed at this hotel many times while visiting our children in Northern VA. The hotel has always been regarded as our home away from home. We feel welcomed and very comfortable when overnighting. The location has easy access from Dulles and the surrounding area. Thanks Sheraton!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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230 reviews from our community

Traveler rating
    90
    77
    45
    13
    5
See reviews for
35
43
36
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
District of Columbia
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 16, 2013 via mobile

This hotel is convenient to Dulles Airport if you have a flight or an event early the next morning, as we did. It also allows pets. We were two adults, a child and a dog. The lobby is nicely appointed and has computers for checking email or printing boarding passes.

The hotel website offers a pet kit with bowls and a bed on check-in. None was offered, though we didn't have to ask for the waivers to sign. The room had mildew in the bathtub and a bit of peeling wallpaper, which I thought was odd for such a new property.

What the room was missing was any sort of guide to what services the hotel offers. No information about the hours of the pool or where to find things in the building. As a result, I walked all the way up and down the hallway of our floor but couldn't find an ice machine. Called the front desk to ask, but got no answer. Called again, and was told to go to the second floor (I was on the fifth). On my way to the elevator, imagine my surprise to hear ice cubes being dispensed? The sound was coming from the room marked "guest laundry," and there was a guest inside who couldn't find the machine on the sixth floor.

The Sheraton needs to do a fair amount of work on the small stuff.

Stayed September 2013, traveled with family
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Cleveland, OH
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2013

Stayed here for one night as I needed something close to airport. As noted, not much in the area to walk to (one mediocre pizza place) but I was not there long. This is one of the newer "cookie cutter" Sheratons with a small lobby, small restaurant and bar. The rooms were average size, if a bit spartan. I had two double beds and the chair for the desk BARELY fit between the bed and the desk. No outlets on the desk so had to run cords to farther outlets. Bathroom was a bit odd configuration wise but was adequate. Overall, not a bad hotel. Just not one I would want to spend considerable time in, either.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mermaid Beach, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

We arrived too late to pick up our rental car off airport and so decided to stay at a hotel near Washington Dules Airport. The hotel was clean, small and not that old. Typically there was only one choice in restaurant and breakfast was ok. It is a very quiet area and so not much to do unless you use the hotel shuttle and go to the nearest mall about ten minutes away.

All in all the Sheraton and Marriott hotels have the best matress for std type rooms between US$160- $290 per night so slept well and it was a breeze to checkout and be on our way

Room Tip: Just accept its a dull hotel for a typical near airport overnight stay ONLY!!
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 3, 2013

this was a very nice and clean hotel. The area was really quiet and peaceful.The rooms were really large and it was enough 4 people to fit comfortable. We stayed in Herndon and commuted to DC each day. It was not that far away. There were also quite a lot of restaurants and stores nearby.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 3, 2013

Very spacious rooms, comfortable bed! Unfortunately it's a 15-20 ride from Dulles and there's not much within walking distance. The restaurant in the hotel is expensive and there aren't a whole lot of options for gluten free eating. But they did try to accommodate.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 3, 2013

Almost new Hotel. Very nice! and a convient location. Plenty of parking! Take a walk and you might see dear in the evening. A little tricky to find, but worth it! You will want a car to go to restaurants in the area.

Room Tip: Great weekend rates!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Herndon Dulles Airport Hotel

Address: 13715 Sayward Boulevard, Herndon, VA 20171
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 20 Hotels in Herndon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Herndon Dulles Airport Hotel 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Only minutes from Dulles Airport, we offer the quality and service you expect from Sheraton. In addition to a great location, we have the perfect event space for meetings and banquets. ... more   less 
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