OVERVIEW OF BRAND
Sheraton is the “flagship” brand of the Starwood Preferred Guest (SPG) family of hotels as it has the largest number of hotels. As of April 1, 2011, all Sheratons must have a club lounge that is open on the weekends; however, some properties ignore this corporate rule (call to verify). Hotel bathrooms should be stocked with “Shine” products, which are actually made by Bliss. Most of the older hotels are unique, while newer ones (built from the ground-up) may closely follow standardized blueprints.
This Sheraton opened approximately 2 years ago, and this was my first stay. It is located 2 miles from the airport, and there is a shuttle that picks up from the airport. Once you arrive, you can pick up the shuttle from 2H.
This room is very similar to other newer Sheratons that I have stayed at. The room has Speakman showerheads, a 37” Philips 1080p LCD flat-screen TV, and a coffee maker (Starbucks coffee). SPG Platinum Members receive free Internet in the room. Otherwise, there are two levels of service in the room: $4.95 for 6-hours or $9.95 for 24-hours. They have the Link on the first floor, which offers free Internet for all. Not all floors have ice machines, but there is a laundry facility on the premises, and a pantry on select floors that includes a microwave oven.
I only had food in the Club Lounge. During my stay, the Lounge served “pigs-in-blankets” and hummus in the evening; and eggs, hash browns, fruit, yogurt, and cereal in the morning. The restaurant was DEAD for dinner, so I decided to walk to the Westin-Dulles (about 4 blocks away), which has always had people in there any of the 12+ times I’ve been there before.
GYM AND POOL
I didn’t use the gym on this stay. However, I did hear a guest complain that the pool didn’t open until 5PM in the evening.
The club lounge is on the top floor and is open all day for coffee and soft drinks (e.g., Coca-Cola, Coke Zero, and Sprite). They were good about stocking the fridge throughout the day. The lounge has breakfast and evening appetizers. The Club-Lounge Staff in the evening was especially nice/friendly.
This is a nice Sheraton given it is only 2 years old. The atmosphere was a bit dead, but it’s a business hotel. My only real gripe was that they had fire alarm test during my stay. I had no idea and evacuated my room only to learn that there was a sign posted at the front desk that I apparently overlooked (they should leave a letter in every guests’ room next time they do this).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.