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Washington Dulles Airport Marriott: Traveler Reviews

333 W. Street Service Road, Herndon, VA 22021
Hotel amenities
Washington Dulles Airport Marriott
Ranked #20 of 21 hotels in Herndon
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18 reviews from our community

    Trip type
Traveler rating
    5
    7
    5
    0
    1
Date Rating
Atlanta
Top Contributor
70 reviews 70 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
37 helpful votes 37 helpful votes
“Well Trained, Hospitable Staff”
4 of 5 stars Reviewed November 16, 2012

It's apparent from the time you step inside the hotel that the entire staff has a sense of pride in serving its clientele. Speedy professional check in. Rooms are arranged in a large square with only 3 floors.Rooms are small be Marriott Hotel standards. My double bed room did not have an easy chair (it wouldn't fit if there was one), but the furniture is above average and the work desk area is adequate. Clock radio has a mp3 hook up. Heating/cooling easy and accurately controlled. Bathroom is small with toilet, sink, tub in the same room. Went to take a shower and discovered the conditioner bottle was previously opened and was nearly empty. Room service missed that one. Bed was very comfortable and led to a good sleep. Good shower head, average shower amenities. Work out room was large with 4 of the 5 treadmills working, 3 ellipticals, 2 bikes. Full rack of dumbbells, adjustable bench and two leg machines. Fruit is stocked. Easy logon and reliable wireless connection. The bar/restaurant has a good selection of entrees and beer styles. Check out the potato chip appetizer. Blue cheese and full strips of bacon pilled high. G'head- indulge! Deduction for very chilly hallways.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Futbol14 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. George, Utah
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Great stay!”
5 of 5 stars Reviewed September 16, 2012

Very helpful and friendly service. One of the most comfortable beds I have slept on. A bit far from things, however, and the shuttle from the airport was a bit slow to pick us up. Very nice stay otherwise!

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PaulEugeneG about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsville, VA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Great location, very nice rooms.”
4 of 5 stars Reviewed August 9, 2012 via mobile

I stayed here with some friends while we were in town for business. This is a very nice hotel. Our room was huge and the beds here are always so, so comfortable. There are a lot of choices for food within walking distance.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shelly H about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Top Contributor
62 reviews 62 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
“This is a full service property?”
3 of 5 stars Reviewed July 31, 2012

Superb location and unfortunately that's the extent of my compliments for this property.

- When checking in the agent continued to enter and reenter my reservation. He truly was able to comprehend the frustration of waiting 8 minutes to check in a guest.
- When ordering room service the phone rang 22 times before someone picked up the line and then placed me on hold.
- I entered the Concierge Lounge at 8.45 PM and there wasn't a stitch of food to be found anywhere. This particular lounge closes at 10.00 PM and the staff was already cleaning up and was ready to call it an evening when I arrived.

If you're staying near Dulles I'd recommend another Marriott property and avoid the frustration of this particular location...

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask BostonTraveler99 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Nice hotel, great location”
4 of 5 stars Reviewed July 9, 2012

Hotel as close to the airport as any hoteli have seen, and still no noise. The only noise were people in the halls, and a child crying next door. The beds are great, the hotel was fairly clean, and the staff was attentive. The Internet costs over 12 bucks a night, which,in this day and age is really an unnecessary charge. Overall nice, and may stay agin, just bring my own wireless.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask georgeg844 about Washington Dulles Airport Marriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Washington Dulles Airport Marriott

Also Known As:
Marriott Herndon
Herndon Marriott
Address: 333 W. Street Service Road, Herndon, VA 22021
Region: United States > Virginia > Fairfax County > Herndon
Hotel Style:
Ranked #20 of 21 hotels in Herndon

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