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All 21 Herndon hotels

Comfort Inn Dulles International Airport: Traveler Reviews

2.0 of 5
200 Elden Street, Herndon, VA 20170
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Comfort Inn Dulles International Airport
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67%
Ranked #19 of 21 hotels in Herndon
Most recent review
5 of 5 stars Reviewed June 2, 2011
upstatefarm near albany
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65 reviews from our community

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Traveler rating
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near albany
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent value”
5 of 5 stars Reviewed June 2, 2011

Recently stayed here alone while a friend was at the Reston Hospital (it is less than a mile from the hospital). I was pleasantly surprised; the hotel's public areas were spotless as was my room. The bed was very comfortable with lots of good pillows. The room was nicely appointed with a safe and a refrigerator - it's not the Ritz but for a Comfort Inn, it was really very nice (I paid $89/night). I didn't check in until 11:30 pm and was thrilled to find the small Italian restaurant next door was willing to serve me even though they had technically closed. The food was delicious and they were very kind. There is also an Outback restaurant next to the hotel. The staff at the hotel was very professional, polite and friendly. There is a computer located in the lobby which I used to print my boarding pass. There is a small weight room located on the second floor which looked fine. Breakfast was included in my room rate; it was fine. The breakfast area was clean with the usual fare: toast, hard boiled eggs, pastries, yogurt, cereal, waffles, apples/oranges, juice and coffee. Plenty of free parking. I would definitely recommend this hotel if you needed to stay in Reston.

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomenicVadala, Manager at Comfort Inn Dulles International Airport, responded to this review
June 21, 2011
Thank you for taking the time to share your experience with us. The Hotel partners with area; restaurants, attractions and even Washington Dulles International Airport affiliates who also have an understanding of the importance of excellent customer service. As of June 1, 2011, we now offer a complimentary hot breakfast each morning which includes; scrambled eggs, bacon or sausage, hot & cold cereals, fresh fruit, pastries, bread items and assorted beverages. Thank you for being our guest and we look forward to your return visit.
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Virginia Beach, VA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“PERFECT place if you are coming or going via Dulles Airport”
5 of 5 stars Reviewed April 28, 2011

All 11 of us were VERY impressed! Clean rooms and hotel, very helpful staff, good breakfast, park- sleep- fly option worked wonderfully, good rate, and shuttle to and from the airport!!

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DomenicVadala, Manager at Comfort Inn Dulles International Airport, responded to this review
June 21, 2011
Thank you for taking the time to share your feedback with our team and future potential guest. We believe the "Park-Sleep-Fly" package is the best unkept secret the Comfort Inn Herndon has and we are glad the word is getting around. Thank you for being our guest and we look forward to your return visit.
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North Wales, Pennsylvania
1 review
“Below average and overpriced.”
1 of 5 stars Reviewed March 13, 2011

Booked this hotel for 2 nights as it was assigned from a soccer tournament and we had no choice. It was over $100 per night and I have to say the competitive hotels other teams stayed at were reportedly much nicer and for less money. The room condition was shabby and my room was right next to the elevator. There was also a transformer or something mechanical directly under our room with vibrated the floor and hummed constantly. The staff were in casual clothes and looked very unprofessional. I also asked for a wakeup call and reminded the operator about daylight savings. The call never came. I had a backup alarm just in case. We will likely be back for more soccer next year but I will make sure to ask that we not be assigned that hotel. I travel for work quite often and I have to say, if I was by myself on business, I would have been very vocal about my complaints. Having a group with me, I decided to leave it be and get out as soon as possible.

  • Stayed March 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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DomenicVadala, Director of Sales at Comfort Inn Dulles International Airport, responded to this review
April 4, 2011
Thank you for choosing the Comfort Inn Dulles International Airport. On behalf of our General Manager and our entire staff, I certainly do apologize about the circumstances surrounding your stay with us. Our goal is to ensure comfort and satisfaction for all of our guests, and it appears that we fell short of that goal in this instance. I fully understand the value of a wake-up call, as well as the fact that our error in setting that up for you could have potentially caused you inconvenience. Again, I sincerely apologize that we were unable to deliver upon your request in this instance. We do however appreciate your feedback, as it is very valuable to us. Thank you again for your patronage at the Comfort Inn Dulles Airport, as well as for taking the time to let us know how we’re doing.
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Moultonborough, New Hampshire
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Near Airport but desolate location”
4 of 5 stars Reviewed December 13, 2010

If all you need is an in-and-out from Dulles at a reasonable price, this will work. Nice staff, clean hotel, but no restaraunt, no meals close by, difficult area.....but go in to Herndon's diner and you'll have a good dinner.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HerndonManager, Director of Sales at Comfort Inn Dulles International Airport, responded to this review
December 23, 2010
Thank you for your comments regarding the Comfort Inn Dulles Airport. We greatly appreciate your patronage, as well as your commentary. I would point out that there are two restaurants (Outback Steakhouse and Cantina D'Italia with whom we share a parking lot. We are also within 1-2 miles of between 20-30 different restaurants, to which our shuttle can bring you. That said, thanks again for staying at the Comfort Inn Dulles International Airport, and we hope to see you again in the future!
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Pinconning, Michigan
Top Contributor
211 reviews 211 reviews
135 hotel reviews
Reviews in 147 cities Reviews in 147 cities
132 helpful votes 132 helpful votes
“Nice hotel”
4 of 5 stars Reviewed November 16, 2010

This hotel was very nice. The front desk staff was very friendly both at checkin and checkout. The hotel does look a little bit older inside, but it still was clean and didn't have any strong smells. The wireless internet worked well. There were numerous restaurants right next door, along with restaurants in the vicinity. My only complaint is that it is on a very busy road, and can be difficult to navigate the area around the hotel.

  • Stayed October 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
November 18, 2010
Thank you very much for your comments, and for your patronage at the Comfort Inn Dulles Airport. We try very hard to ensure the satisfaction of all guests, and we always appreciate hearing feedback as often as we can get it. Our Front Desk staff is very knowledgeable about the area it would have been there pleasure to assist you with directions.
Thank you again for choosing the Comfort Inn Dulles Airport.
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Additional Information about Comfort Inn Dulles International Airport

Also Known As:
Comfort Inn Dulles International Airport Hotel Herndon
Comfort Inn Dulles International Airport Hotel
Comfort Inn Herndon
Herndon Comfort Inn
Address: 200 Elden Street, Herndon, VA 20170
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Wheelchair access
Hotel Style:
#13 Family Hotels in Herndon
Price Range: $
Hotel Class:2 star (2*)
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