My family stayed at this Embassy Suites for a week when our home renovations had our heating system down during a cold spell. Despite using HHonors points, we received friendly service during check-in. They also gave us a room away from the elevators as requested. The unique feature of this Embassy Suites was George and Martha, the two swans that reside in the pond in the center courtyard.
Compared to a couple of other Embassy Suites, I found that the breakfast at this Embassy Suites to be better. The cut fruits were fresh and the fresh cooked breakfast items from the hot grill were delicious. The staff were friendly and efficient in cleaning up the tables during breakfast. The evening reception was also fun with free drinks and snacks. We found the 2-room suite to be clean and housekeeping good. The bed and pillows were very comfortable.
One issue we had was with our room keys. In our one week stay, we had to reactivate our two room keys at least three times each. However, the receptionist was apologetic and quickly re-coded them.
Overall, our stay was very pleasant and we would recommend this hotel.
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- Also Known As:
- Embassy Suites Herndon
- Herndon Embassy Suites