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“Fantastic hotel. Great staff and good location” 5 of 5 stars
Review of Holiday Inn Express Reston Herndon-Dulles Airport

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Holiday Inn Express Reston Herndon-Dulles Airport
2.5 of 5 Hotel   |   485 Elden Street, Herndon, VA 20170   |  
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Ranked #8 of 20 Hotels in Herndon
GreenLeadersPlatinum level
Walnut Creek, California
Top Contributor
50 reviews 50 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
58 helpful votes 58 helpful votes
“Fantastic hotel. Great staff and good location”
5 of 5 stars Reviewed October 23, 2013

We stayed at this Holiday Inn Express twice within a week, after we flew into Dulles airport and the night before we flew back out.
Both times, we were greeted with smiles and warm greetings, and as IHG members received complimentary snacks and waters to take to the room. There were also warm cookies available for all in the lobby area.
There were also 3 computer terminals available for people to use; this came in handy when I needed to print boarding passes. The first 10 pages are free of charge, by the way!
One thing to note about this hotel that is exceptional: they offer recycling of bottles and cans in their lobby. None of the other hotels we stayed in over this week offered that, so we collected them through the week and recycled them at this property. Bravo to Holiday Inn Express in Herndon for being kind to the environment.
We found our room to be very comfortable both stays, and the bathroom (although a bit small) was perfectly fine. We appreciated having the sink outside the bathroom so that 2 people could get ready at the same time.
The complimentary continental breakfast at this property is good: scrambled eggs, bacon, sausage and of course their warm cinnamon rolls.
When I return to Herndon, I will go to this property!!

Green Features: This hotel provided recycling bins in the lobby and a recycling receptacle in each room. We were very impressed and really appreciated their commitment to the environment. I wish the rest of the Holiday Inns would follow suit!
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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211 reviews from our community

Traveler rating
    118
    64
    21
    5
    3
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41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
New York City, New York
1 review
4 of 5 stars Reviewed October 20, 2013

A pretty standard holiday inn express hotel. Room was small but very clean. Location is close to airport and air & space museum which is definitely a go for the kids. Frequent shuttle to the airport. Breakfast is very good. Overall was a very good stay.

Stayed September 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bisley, United Kingdom
Top Contributor
194 reviews 194 reviews
51 hotel reviews
Reviews in 97 cities Reviews in 97 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed October 17, 2013

Spent a couple of nights here and found the hotel to be clean, comfortable and friendly. Staff were good and made us both welcome. The bed was very comfortable and even though our room was near to the lift it was quiet. The free breakfast was typical HI Express but always freshly served and constantly being topped up with new food items. Overall a pleasant place to stay.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2013

This hotel has it all together. I have stayed here probably 5 times in the past year for work...and will be back in a month or so. Rooms are nice, clean, and beds are comfortable. Staff is very friendly, and they put out freshly-baked cookies every night. Breakfast is very good. (Eggs, bagels, pancakes, muffins, bacon, and more). Thanks for another great stay HI Express Reston/Herndon/Dulles!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertford, North Carolina, United States
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 17, 2013

I stayed for several nights at this hotel recently. While the room itself was large enough, the bathroom was quite small. Everything was clean and well-maintained, and the hotel has gone through some updates. There was a continental breakfast included in the rate. However, if you're looking for healthy choices, this is probably not the hotel for you. All of the cereal choices were sugared, and the only fresh fruit was bananas. There were several hot choices, but I have to say they didn't look very appetizing. The positive note is that they had about 6 different varieties of yogurt and good orange juice. The hotel is close to a number of restaurants, so there are other options.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HIExpressHerndon, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, October 21, 2013
Thank you for letting us know about your stay. I'm happy to hear you found the hotel to be clean and well maintained. I'm sorry we didn't have enough healthy options available for breakfast while you were here. We generally rotate the varieties of cereal based on guests in the hotel, but I agree we should have had at least one or two non-sugared choices as well. I'll make sure we don't do that again!

Patrick Foley
General Manager
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Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 30, 2013

I stayed here two nights on business and luckily didn't spend much time in the room. If price is your only concern, then this hotel is clean and adequate. Next time I'd spend a bit more to stay at a nicer place. The room was tiny and laid out strangely--the sink wasn't even in the bathroom. The building is dated and I had trouble with outlets, lamps, the TV and even the ironing board. When I turned the heat on one night, the unit made a truly awful smell and the smoke detector went off! The breakfast was decent but there wasn't enough seating when I was there.

On the plus side, the hotel staff was helpful, parking is free and plentiful, there is a grocery store right next door and lots of nice restaurants a short drive away.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HIExpressHerndon, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, October 7, 2013
Thank you for letting us know about your visit. I'm sorry about the problem with the heating unit. The sudden change from hot weather to cool temperatures didn't give our maintenance staff enough time to prep each unit. The smell was a result of the heating cools not being used for several months.

I'm glad you found our staff to be helpful. I hope we have an opportunity to welcome you back in the future.

Patrick Foley
General Manager
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Yorkshire Dales National Park, United Kingdom
Top Contributor
101 reviews 101 reviews
45 hotel reviews
Reviews in 60 cities Reviews in 60 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 30, 2013

We chose this hotel for it's location close to Dullas airport. I was greeted as a Priority Club member and given water and sweets which was very nice.
The staff were very friendly and helpful. The rooms are small but have everything you need for the stay. Very clean and a nice comfy bed - had a good nights sleep.
Not in the nicest area and no food close by - but if you need a good stop over hotel I would recommend this one.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Reston Herndon-Dulles Airport

Address: 485 Elden Street, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Herndon
#6 Business Hotel in Herndon
#8 Romantic Hotel in Herndon
#10 Family Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Reston Herndon-Dulles Airport 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Reston Herndon Dulles Airport, your ideal choice for a Herndon Reston hotel. The Holiday Inn Express Reston Herndon Dulles Airport provides lodging in Herndon in the heart of the Reston Dulles business corridor just minutes from Washington Dulles International Airport. ... more   less 
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express

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