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“Just what you need, plus Great Service” 5 of 5 stars
Review of Holiday Inn Express Reston Herndon-Dulles Airport

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Holiday Inn Express Reston Herndon-Dulles Airport
2.5 of 5 Hotel   |   485 Elden Street, Herndon, VA 20170   |  
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Ranked #13 of 20 Hotels in Herndon
GreenLeadersPlatinum level
Manchester
Contributor
20 reviews 20 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
“Just what you need, plus Great Service”
5 of 5 stars Reviewed May 29, 2013

Currently staying at the Holiday Inn Express, so thought I would write the review whilst here. First and foremost, the service and staff here are brilliant. So friendly and helpful, where nothing seems to much trouble. The rooms are typical of this standard of hotel, but they are well maintained and kept clean and fresh. The high speed internet, is exactly what it is, HIGH SPEED and free! I have been to some hotels that charge a mortgage for their Internet service and is slow in comparison. The breakfast is great, with some good choices for both hot and cold needs, and those on a health kick, or like me, I am on holiday dam it! The area where the hotel is situated is fab. There is much more to do around here, than some of the other airport hotels. Access to the Tourist stuff, like for us, is great. The Hotel staff are more than helpful at getting you to where you need to be. Oh, and back to you health conscientious people, ignore the cookies as you walk through reception! They are too delicious for you :-)

So to sum up, STAY here, its great!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressHerndon, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, June 3, 2013
Richard,

Thanks so much for the rave review! I'm so glad you enjoyed your visit with us.
We recently upgraded our internet access to boost the speed for our guests. We think you should have internet access that's at least as good as you have at home, all at no added cost to you.
Don't be so quick to warn people away from those delicious cookies, though! Remember, we have complimentary bicycles for guests to use on the miles of paved trails to work off those added calories.
We look forward to your next visit.

Patrick Foley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Chesterfield, Michigan
Top Contributor
234 reviews 234 reviews
85 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed May 16, 2013

This hotel was clean, quiet, and food was good. The location has a lot of food choices in walking distance. The breakfast was good and fresh. Staff was friendly and helpful. I like their business center set up near the front desk. Good for printing boarding passes and items on the go.

Green Features: The SOAP program was something new I have never heard of. Cool idea.
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring Grove, Illinois
Top Contributor
108 reviews 108 reviews
42 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed May 15, 2013

The appearance of the Hotel is nice the room was comfortable and clean. There is NO swimming pool, although the Trip Advisor "Hotel amenities" description lists that there is a swimming pool. There is FREE Wi-Fi internet access and a nice breakfast buffet in the morning. Coffee is available all day.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chilhowie, Virginia, United States
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2013 via mobile

Stayed here a couple nights and had an average Holiday Inn Express experience. Room was nice and clean. Only problem with the room was the bathroom was slightly small. Had to go to the lobby to get ice-a small hassle. Holiday Inn Express breakfast is usually pretty good.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 2, 2013

We stayed one night and are a family a 5. Just a few minutes away from DC area. Pricing was very reasonable. Excellent service, super clean room. Very quiet and beds were very comfortable. We had a good nights sleep. Continental breakfast was good too. Would definitely stay again.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cornwall
Top Contributor
89 reviews 89 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 27, 2013

A perfectly acceptable Holiday Inn Express; gracious and friendly staff; so-so breakfast (the room was small and the offerings less than inspiring); the bedroom was fine - if the furnishings are a little dated; teeny bathroom with a very noisy extractor fan. Good night's sleep and very convenient for the airport

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressHerndon, General Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, April 30, 2013
Thank you for sharing your comments regarding your recent visit. You're certainly right in saying the breakfast room can fill up pretty easily. I guess we are a victim of our own success. We offer a variety of breakfast foods, from hot eggs and sausage or bacon, fresh biscuits, made to order pancakes, assorted danish, cereals, yogurt, fruit, and arguably the best cinnamon buns in town. If there's anything you would like to see on the buffet I hope you will let me know. We are always looking for ways to make it even better.

I agree with your comment that the staff is "gracious and friendly". My job as manager is so much easier because our staff goes out of their way to give the very best service at a reasonable cost. I hope we have a chance to welcome you back in the very near future.

Safe travels,
Patrick Foley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2013

We had a problem with the booking.com concerning the wording <<double room>> and when we arrived the manager was so kind with us, we recommend this hotel. She also offer us a drive to a restaurant, a discount, etc. Thanks for this nice journey.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Reston Herndon-Dulles Airport

Address: 485 Elden Street, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Herndon
#12 Family Hotel in Herndon
#16 Business Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Reston Herndon-Dulles Airport 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Reston Herndon Dulles Airport. Conveniently located 4 miles from the Wiehle Reston East Metro Station and 7 miles from the Dulles International Airport, our Herndon, VA hotel offers free shuttle service to both locations. Enjoy a complimentary hot breakfast everyday of your stay. Other amenities that highlight this hotel are complimentary wireless internet, 24 hour business center and 24 hour fitness center. ... more   less 
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express

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