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“Extremely Courteous” 5 of 5 stars
Review of Holiday Inn Express Reston Herndon-Dulles Airport

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Holiday Inn Express Reston Herndon-Dulles Airport
2.5 of 5 Hotel   |   485 Elden Street, Herndon, VA 20170   |  
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Ranked #8 of 20 hotels in Herndon
GreenLeadersPlatinum level
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
“Extremely Courteous”
5 of 5 stars Reviewed August 19, 2011 via mobile

The manager Tahir was very professional and kind. We had to leave early and he worked hard to get breakfast done early just so myself and other customers who needed to leave early had something to eat. The room was beautiful and clean. I highly recommend this hotel

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 22, 2011
Hello PVitrano,

Thank you for taking the time to write and post a review about your experience staying with us.

We are very happy to hear that you enjoyed your stay and that we were able to take care of your needs. We do anything we can to help our guests' get what they need and starting breakfast a little early is the least we can do to help you get a great start to the day.

We are looking forward to seeing you again the next time you are in the area.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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196 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Hartford City,IN
1 review
5 of 5 stars Reviewed August 18, 2011

Thank you again for the great week at your hotel. I stayed with my daughter as a guest while she attended classes for her PHD.
Everyone was so friendly and always had a smile.
Very pleased with my stay and will be back.
Janet Smith

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 22, 2011
Thank you very much JanetS931,

We appreciate you taking the time to write a review of our hotel. We area glad to hear that you enjoyed your stay and that we were able to make you feel welcomed.

We are looking forward to having another opportunity to serve you the next time you are in the area.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Ocean Pines, Maryland
Top Contributor
86 reviews 86 reviews
37 hotel reviews
Reviews in 51 cities Reviews in 51 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed July 30, 2011

When flying out of Dulles, I stay at the Holiday Inn Express either before the flight or after. The rates are very good, the service is excellent. I receive an upgraded room as a Priority Club Platinum member and also receive choice of a perk--I pick bonus points. The breakfast is good and the hotel shuttle is reliable. What more could you ask of an airport hotel

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 3, 2011
Hello SilverSpringer,

We appreciate you taking the time to write a review of our hotel.

We are glad to hear that you have enjoyed your stays with us and that we have been able to consistently provide you excellent service. We would also like to thank you for being a Priority Club member as they are some of our most valued guests.

We are looking forward to the next time you are flying out of Dulles Airport or just in the area and we have another opportunity to serve you.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed July 29, 2011

The staff was very helpful especially for seniors with lots of luggage going to catch a cruise. The breakfast was good. We will stay here next time for convenient location.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 3, 2011
Dear as400rcbtripadvice,

Thank you very much for writing a review of our hotel. We are very happy to hear that our team was able to make you feel right at home and take care of your needs. We are glad you enjoyed our location and breakfast.

We are looking forward to being able to serve you the next time you are in the area.

Sincerely,
The Holiday Inn Express Reston/Herndon
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed July 28, 2011

My stay the last 3 weeks at the Holiday Express Inn was amazingly comfortable and peaceful. The managers Mr Singh and Tahir were alot of fun and easy to shoot the breeze with, (they even gave us a special rate). Front desk, Terry, Sakina, Heather and Precious,always made sure we ate the complementary breakfast in the mornings and
always saved us Hot Cookies for us in the evenings. Having to work at the Airport , the 24 hour bus service was a major PLUS! Edgado, the driver was always eager take us to
anywhere we wanted if he had the time. Maid service, Paz, is impeccable. One other thing I would like to mention, The location is awesome! Literally everything is nearby; lots and lots of restaurants,Safeway and liquor store, STARBUCKS, etc. I really enjoyed all the employees who really went out of their way to made my stay here very happy and memorable. Thanks Guys, Good Job!!!

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 3, 2011
Dear nicatinck,

We appreciate you taking the time to write a review of our hotel and you time staying with us. We take all of our guests' feedback very seriously so that we can always improve.

We are absolutely thrilled to hear that you had such a good stay and that our team has made such an impression on you. We do what we can to make all of our guests feel at home. I will make sure to pass your comments along to the team too.

We are looking forward to the next time we have an opportunity to serve you.

Sincerely,
The Crowne Plaza Tysons Corner Team
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Columbus, Ohio
1 review
5 of 5 stars Reviewed July 28, 2011

Have stayed here 30 times on business the past two years. Easy access and comfortable. I go back, due to a very positive, professional and friendly staff. The front desk, the shuttle service or service team have always went out of their way to assist. They make it very easy. - which is great when you are on the road.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 3, 2011
Hello GoBucks1991,

Thank you very much for taking the time out of your day to write a review of our hotel. We take all of our Guests' feedback very seriously.

It is good to hear that we have been able to deliver you a consistently excellent experience. We do out best to provide for all of our guests needs and make them feel welcomed. Traveling can be a very stressful thing and we do what we can to make it a little easier.

We hope to see you again soon when you are in the area next.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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Clarkston, Michigan
1 review
5 of 5 stars Reviewed July 26, 2011

Would highly recommend this hotel to anyone traveling in the Dulles area!! We stayed here for almost 3 weeks. The staff was ABSOLUTELY wonderfull. The hotel itself was very clean and tidy. The staff was great, and made us feel so welcomed. The hot breakfast every morning was a very nice and convenient. The "fresh" baked cookies everynight in the lobby were just amazing!! I look forward to staying here again if ever in the Dulles area.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankOhara, Owner and Management Representative at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review, August 3, 2011
Hello TravelJennie1022,

We appreciate you taking the time to write a review of our hotel.

We are very happy to hear that you have felt welcomed and at home for the duration of your stay. We do our best to provide all of our guests exactly what they need. it is good that you are able to take advantage of all the great amenities and offerings we have for our guests as well.

We are looking forward to having another opportunity to serve you again in the future.

Sincerely,
The Holiday Inn Express Reston/Herndon Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Reston Herndon-Dulles Airport

Address: 485 Elden Street, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Herndon
#7 Family Hotel in Herndon
#7 Business Hotel in Herndon
#9 Romantic Hotel in Herndon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Reston Herndon-Dulles Airport 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Reston Herndon Dulles Airport, your ideal choice for a Herndon Reston hotel. The Holiday Inn Express Reston Herndon Dulles Airport provides lodging in Herndon in the heart of the Reston Dulles business corridor just minutes from Washington Dulles International Airport. ... more   less 
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express

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