We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Had some issues, but were taken care of by management!” 4 of 5 stars
Review of Residence Inn Herndon Reston

Save Saved
You added Residence Inn Herndon Reston to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Herndon Reston
3.0 of 5 Hotel   |   315 Elden Street, Herndon, VA 20170   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #7 of 20 hotels in Herndon
Hagerstown, Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Had some issues, but were taken care of by management!”
4 of 5 stars Reviewed August 29, 2013

My wife and I stayed at this location for our 3 yr wedding anniversary. Upon arriving the room was very clean and spacious. We decided to go to the pool and whirlpool area....the pool looked very clean until we go into it. The whirlpool was dirty and did not work either. The next night we were going to use the grills by the pool area and I was told by the front desk person that the grills were not working due to a gas line problem. So after all of that we decided to cut our stay short by one day and leave early. I went to the front desk to let them know we were leaving early and the lady at the desk in a rude tone told me I was not getting any money back.....I contacted the company and after several emails I received one from Chris the manager there. He was very apologetic and told me about the problems they were having with the lifeguards and the gas lines for the grills....he did refund one of our nights (the night we did not stay) and gave us 10,000 reward points.....

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

83 people have reviewed this hotel

Traveler rating
    44
    26
    9
    3
    1
See reviews for
15
12
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Merrifield, Virginia
Top Contributor
178 reviews 178 reviews
17 hotel reviews
Reviews in 46 cities Reviews in 46 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 12, 2013

My husband and I stayed here for two nights waiting for our corporate apartment to be ready. I was very pleased with our room! It was a big studio apartment and had everything we needed to be comfortable. The grounds were easy to walk around with perfect for our dog. They have a lot of amenities and services to help make your stay pleasant. I would have been fine staying here longer.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reykjavik, Iceland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 26, 2013

Me and my wife stayed at this Residence Inn for a week in November 2011. We liked the style of this hotel, it is like a little village with a nice garden and pool area (the pool is closed during winter time). I'll bet it is great to stay there during summer time on a vacation, having a quality time with the kids in the garden.
I would recommend staying on the first floor and for families with children I would recommend a room facing the garden and the pool, at least during summer. There is not an elevator in the two story buildings so you have to carry your bags up the stairs to the second floor if your room is there.
The breakfast was very good, the staff was helpful and the rooms are very good, spacious and nice and clean with full kitchen and a good TV area. There are bigger rooms (apartments) than we stayed in. There is a shopping center across the street with Kmart but that Kmart was just bad, chaotic, not clean (at least when we stayed there). There is a nice big Target store in the area that is just great, we did a lot of our shopping there. Residence Inn at Herndon Reston is a perfect hotel for longer stays and great for families and couples.

Room Tip: First floor facing the pool area is better if you are traveling with children.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 29, 2013 via mobile

My husband and I stayed in this hotel for 7 months while our house was build... This hotel was great for us! Pet friendly, VERY friendly with our dog! Never had any problem with anything or anybody.... The location it's great! Very close to Reston Town Center, to W&OD trail, supermarket and restaurants! The gym membership it's a plus!
They always have coffee and cookies available anytime everyday! My dog loved to go to the front desk and play with the staff before her treat.
We highly recommend this place! V

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2013

This hotel is styled into separate buildings sort of like condos. It is somewhat spread out from the office, with sidewalks connecting all the buildings. Very family and pet friendly, with a nice vibe. The rooms have a full kitchen, and would be very comfortable for a multiweek stay. The staff is friendly. Everything was clean and in good repair. The rooms are like an efficiency apartment with plenty of space. I would definitely come here again.

Room Tip: I would get a second story room.
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 7, 2013

This property consists of multiple buildings. The one I stayed in was 2-story, so U have to walk upstairs rather than an elevator which could be a drawback if U have lots of luggage. The rooms and bathroom are upgraded with modern finishes. The common area carpets and paint could use some modernization. Very comfortable mattress, TV on a swivel. Set-up like a living room or mini apartment home i.e. sofa, chair, full size stove and kitchen. I booked through a 3rd party provided, but was charged twice. When I notified the hotel they did credit the charge back. All in all I would recommend it over some higher rated properties, especially for the price.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Top Contributor
54 reviews 54 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 28, 2013

Full time business traveler: The Residence Inn in Herndon is an apartment style hotel. Individual buildings each with 2 floors, 4 units per floor, access to each unit through a small hallway, and each unit has a sliding glass door for outside air (if you are on the first floor you can walk directly to the outside....a big plus). From the outside the grounds are kept nice and the buildings are kept well. The hallway is ok though a bit dated feel to it. Inside the room it is roomy and, again, it is like a like a small apartment (Bathroom, kitchen, living room). The furnishings are in fairly good shape though a bit dated and some of the fixtures and trim were most definitely wearing. I had an issue with a 'running' toilet that sometime required the time honored 'jiggling' of the handle to get it to stop, however, that can happen at any hotel (I did not call the front desk about it, I didn;t see it as a big deal). Where I had my biggest concern is housekeeping. There just is no way to be nice about it, it was subpar. Maybe that was just my unfortunate luck and otherwise, and for other guests, it was/has been good. For me it was not and it kept it from getting an additional rating point.
I like the layout of the hotel. The apartment feel and openness to it was great for my 4 days and I can see that being a REAL plus for someone needing long term accommodations. However, for me housekeeping is a deal breaker.

Room Tip: Opt for a first floor if you want direct access to the outside through your sliding glass door
See more room tips
Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Residence Inn Herndon Reston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Herndon Reston

Address: 315 Elden Street, Herndon, VA 20170
Phone Number:
Location: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Herndon
#11 Business Hotel in Herndon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Herndon Reston 3*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Orbitz, Marriott, Hotels.com, Tingo, BookingOdigeoWL and Agoda so you can book your Residence Inn Herndon Reston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Herndon Reston Hotel Herndon
Herndon Residence Inn

Owners: What's your side of the story?

If you own or manage Residence Inn Herndon Reston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.